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About us
Introduction to London TravelWatch
Staff
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Equity, Diversity and Inclusion
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What people say about us
Our work
Casework
Campaigns and advocacy
Research
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Transport over Christmas holiday period – engineering work and planned service changes
Will you be travelling by public transport over the festive period? Then we strongly recommend you...
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National rail strikes – 2 to 8 December 2023
The ASLEF trade union has called strike action across much of the rail network in early December....
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Out in London
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London TravelWatch objects to ticket office proposals
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Ticket office consultation now closed
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South Western Railway ticket office consultation
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Southeastern ticket office consultation
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Greater Anglia ticket office consultation
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Thameslink and Great Northern ticket office consultation
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London Northwestern Railway ticket office consultation
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Avanti West Coast ticket office consultation
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Chiltern Railways ticket office consultation
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c2c ticket office consultation
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Southern ticket office consultation
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Great Western Railway ticket office consultation
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London TravelWatch’s response to TfL proposals to withdraw Day Travelcards
London TravelWatch (LTW) is the official independent transport watchdog, using evidence to campaign...
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Rail strikes: Saturday 3 June – The FA Cup Final
Train strike on FA Cup Final day - Saturday 3 June 2022 On Saturday 3 June there are a number of...
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London TravelWatch Annual Review 2022-23
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Eurostar phone lines to remain closed during September
Eurostar have advised that their phone lines will continue to remain closed during September as...
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Eurostar telephone helplines closed during August
Eurostar are closing their telephone lines during August whilst they try to catch up with their...
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How can we all be better bystanders when travelling in London?
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Schedule 17 response to Greater Anglia
Mr B Davies Customer Service Project Manager Greater Anglia 11th Floor One Stratford...
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London TravelWatch reaction to fares announcement
Commenting on the announcement that the annual rail fares increase will be deferred from January to...
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Campaigns
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Passenger access to Heathrow letter
Tim Alderslade, CEO, Airlines UK Dale Keller, CEO, Board of Airline Representatives in the...
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Festive travel information 2021/22
London TravelWatch has advice for anyone travelling around London during Christmas and New...
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TfL funding joint letter to Chancellor
By email Rt Hon Rishi Sunak MP, Chancellor of the Exchequer HM Treasury Dear Chancellor, As...
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London TravelWatch comment on making face coverings a requirement again on all public transport
Commenting on the move to make face coverings a requirement again on all public transport, London...
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Harlow Mill Greater Anglia Ticket Office Closure Poster
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Consultation on Greater Anglia proposal to close the ticket office at Harlow Mill
Greater Anglia are proposing to close the ticket office at Harlow Mill. Greater Anglia have to...
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London TravelWatch comments ahead of Comprehensive Spending Review
Speaking before tomorrow’s Comprehensive Spending announcement, London TravelWatch Director, Emma...
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London TravelWatch response to the suggestion that paper tickets will be scrapped across South East England
Responding to the reports that paper rail tickets will be scrapped across South East England in...
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London TravelWatch response to LNER Schedule 17 consultation
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London TravelWatch response to SWR timetable consultation
Commenting on London TravelWatch’s response to South Western Railway’s consultation on its...
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South Western Railway 2022 timetable consultation response from LTW
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Letter to Andrew Haines and Andy Byford 02.09.21
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Consultation on LNER’s proposed changes to ticket office opening hours at London King’s Cross
LNER have proposed changes to the ticket office opening hours at London King’s Cross. LNER...
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Response to the likelihood that Londoners will face fares increases of almost 5% following today’s RPI announcement
Commenting on the announcement of July’s RPI figure and the likelihood that Londoners will face...
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Response to news that the rail industry hold data which predicts how many people might be expected to die of Covid in the next few months after travelling on the train
Responding to the news that the rail industry hold data which predicts how many people might be...
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Slides from personal safety focus group with the Young Women’s Trust
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London TravelWatch comment on the new Government strategy to tackle violence against women and girls
Responding to the news that the Government is proposing a number of measures to tackle violence...
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Personal security debrief slides
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New London TravelWatch research on personal security highlights the need to make it easier to report incidents and build trust in the reporting process
Transport providers and the Police need to make it easier to report incidents which threaten...
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Google Maps is still the best app for live crowding information on Tube and train says London TravelWatch
Transport users looking to avoid busy stations and crowded Tube and train services as the final...
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Passengers need clear advice about when they should be wearing a face covering
Responding to the confirmation that people will no longer be required to wear face coverings or...
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Response to the Prime Minister’s announcement that face coverings will no longer be a legal requirement and social distancing will end
Responding to the Prime Minister’s announcement that people will no longer be required to wear...
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Messaging confusing says London TravelWatch on whether flexi-season tickets are available to Londoners
Following the launch of the Flexi-Season ticket today, our Director Emma Gibson commented: 'London...
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London TravelWatch response to Williams-Shapps Plan for Rail
Responding to the publication of the much awaited Rail White Paper, London TravelWatch Director...
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Google Maps is streets ahead of TfL when it comes to crowding information on the go says London TravelWatch
Transport users looking to avoid busy stations and crowded Tube and train services as the lockdown...
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Accessible transport: unlocking a better normal – upcoming event
What are the challenges disabled people have faced over the last year, and what have transport...
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Advice
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Can you tell me more about Oyster card?
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Eurostar refund letter, 15.12.20
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LTW595 Closure of London Overground ticket offices
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LTW592 Proposed closure of 51 London Overground ticket offices
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Value for money on London Overground – what passengers think
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CA054 London Overground audit
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New London Overground trains
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TfL presentation London Overground
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CWC33 Confidential London Overground Rail Operations Ltd complaints handling procedure
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