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About us
Introduction to London TravelWatch
Staff
Board members
Equity, Diversity and Inclusion
Vacancies and tenders
What people say about us
Our work
Casework
Campaigns and advocacy
Research
Public meetings
Consultations
Successes
Campaigns
Making buses better
Digital exclusion
Personal security
Out in London
Rail reform
Complaints
Making an initial complaint
Where to send your complaint
Appealing to London TravelWatch
Roads and streets
News
News and opinion
Publications
Advice
Travelling around London
Your rights
Refunds and compensation
Penalty fares
Links to other organisations
Popular pages
Oyster and Contactless
Freedom Pass
Capping
Elizabeth line
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News and opinion
News and opinion
Catch up on our latest news and blog posts
News
02 December 2024
Blog post: Better safety on London’s buses
Being safe and feeling safe whilst using public transport is a basic right that every passenger should expect and deserve. Sadly, however, it is...
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News
01 December 2024
Festive travel
A number of closures and engineering works will take place over the upcoming festive period. We are aiming to keep this page up-to-date but for...
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News
27 November 2024
London TravelWatch welcomes new CCTV trial at bus shelters
London TravelWatch is welcoming a new initiative between TfL and the Metropolitan Police to install CCTV cameras at 15 bus shelters around London as...
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News
25 November 2024
Event explores ways to make London’s transport network safer for all
A joint summit between TfL and London TravelWatch brought together a range of organisations to discuss ways to tackle issues of personal safety and...
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News
18 November 2024
Out in London one year on
It has been one year since the launch of our Out in London report, which looked at the experiences of the LGBTQ+ community when travelling in and...
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News
07 November 2024
Transport watchdog urges action on buses
London TravelWatch says Transport for London (TfL) must do more to improve and protect the capital’s most popular form of public transport. A...
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News
01 November 2024
November Tube strikes
*Update - 05.11.24* London Underground strikes that had previously been announced by the RMT have now been suspended. Strikes affecting members...
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News
04 October 2024
New plan to improve conditions at London Euston
Earlier this week, London TravelWatch released a statement regarding ongoing issues of overcrowding at Euston station. We were very pleased to hear...
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News
04 October 2024
Alan Benson MBE receives posthumous Lifetime Achievement Award
Disabled rights campaigner Alan Benson MBE, who served as London TravelWatch Deputy Chair, has been awarded a posthumous Lifetime Achievement Award...
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News
01 October 2024
Euston station overcrowding
London TravelWatch statement on ongoing issues at Euston Station Even on good days, the passenger experience at London Euston fails to match its...
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News
12 September 2024
London TravelWatch welcomes three new members to board
Three new board members are now in place at London TravelWatch. London TravelWatch is delighted to welcome Richard Hebditch, Eddie Lynch MBE and...
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News
08 May 2024
£200,000 paid out in ‘device clash’ refunds could be tip of the iceberg warns transport watchdog
London’s transport watchdog repeated its warning to passengers today (8 May) not to get caught out by ‘device clash’ or else risk being...
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