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Our role in the ticket office consultation

Back in July, 13 train companies across England announced proposals to change the way they staff...
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London TravelWatch digital exclusion launch event at City Hall

What accessibility means in practice and how we can adapt to a hybrid model for live events

Last month we launched our latest piece of research, ‘Left Behind Londoners - Digital Exclusion...
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Southeastern train at London Bridge

Southeastern’s timetable – moving trains or moving people?

The new Southeastern timetable has had a rocky start. The company is listening to concerns and...
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No 12 Bus on Regent Street

What do TfL’s proposed bus changes mean for Londoners?

Buses are used by more Londoners than any other type of public transport. They’re the backbone of...
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Passenger using oyster card on bus

London TravelWatch wins £10 reduction in Oyster Auto top up just in time for April’s cost of living rise

From today, if you top up your Oyster card online automatically you’ll no longer have to top it...
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Bus at stop

Who uses the bus…and why?

Service cuts, fare rises and slow journeys – London’s bus users have had to put up with a lot...
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An old 159 bus

Reflections on last night’s BBC drama, ‘Then Barbara met Alan’

The BBC drama Then Barbara Met Alan takes us back to a time, not that long ago, when public...
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London bus and passengers

What will today’s 10p bus fare increase mean for Londoners?

Today, fares on London’s buses rise by 10p to £1.65. It might not seem like a lot but we’ve...
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Passengers boarding a crowded Southern Rail train

Can the train take the strain as commuters continue to return to the office?

Over the last few weeks, we’ve been noticing buses, trains and Tubes start to fill up again...
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Green silhouette of man with 3 words in green capitalised text - time, location and description

How can we all be better bystanders?

Last week, we launched a video sharing some practical tips for good bystander behaviour, so people...
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London street at night

Safe travel in London: reflecting on seven months of research

Today we published our new report ‘Personal Security on London’s transport network:...
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Woman with mask at rail station with departure board in background

Rail industry should trust the public and release their Covid-19 data to help reassure passengers travelling by train

Yesterday we heard that tests at four National Rail stations managed by Network Rail found no...
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Woman face mask

Good information from transport companies and TfL and consideration for fellow passengers are essential for a harmonious return to public transport

Last night’s announcement that almost all of the existing Covid-19 restrictions will be removed...
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521 bus and cyclist

London Climate Action Week – how the bus can help

As London continues to gradually reopen from the Covid restrictions, so traffic levels have...
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cash

The return of cash

Following a lobbying campaign of TfL, lasting a year, London TravelWatch got the news we’d been...
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Oyster card at reader

TfL’s commitment to reduce Oyster Auto Top Up limit to £10 is welcome but cash-strapped Londoners will wonder why it will take so long

In the last week we found out that our lobbying to reduce the Oyster Auto Top up limit had been...
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Traffic jam in London

London Climate Action Week offers an opportunity to reflect on the challenges facing London

So much has been written about the need to avoid a car-based recovery during the current pandemic....
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Congestion charge

Proposal to extend Congestion Charge zone can reignite the debate on roads pricing

One of the last things we had thought would have come out of this current crisis was a proposal for...
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London road with bus, cars and cyclist

Clean Air Day

Today we celebrate Clean Air Day, which has been rescheduled from the summer due to the Coronavirus...
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Six months on from lockdown

This week marks six months since the country went into lockdown, with the call from the Prime...
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Santander cycles

Happy birthday Santander Cycle hire!

There are many ways of looking at what was the Barclays, now Santander, London cycle hire scheme....
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bus paasenger

Londoners’ dependence on public transport

London’s extensive public transport system stretches out to all parts of the capital. Even during...
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London cyclists in cycle lane

Celebrating clean air on what should have been Clean Air Day

Clean Air Day, due to take place today, may have been cancelled due to the Coronavirus pandemic but...
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people getting on London bus

Transport matters: highlighting the risks for B.A.M.E transport users during the pandemic

During this pandemic, a number of concerning issues have arisen. We know from the recently...
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person working from home

Working at home: the new class divide

As the COVID-19 pandemic has been unfolding I’ve been noticing a new dimension of the class...
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London during lockdown

Emerging from Lockdown: Transport in London

I recently asked the team at London TravelWatch whether they thought that their travel patterns...
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pedestrians, cyclist and Tower Bridge

Cycling through the crisis

We have seen over the last few weeks that people who still need to travel during the Coronavirus...
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key worker with patient

Essential journeys in London during the crisis

Like transport providers across the rest of the UK, Transport for London (TfL) has had to...
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Elderly woman departing bus

Travelling beyond lockdown

We know now what lockdown travel looks like in the capital. Public transport is focused on...
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London street

Hidden neighbourhoods: discovering hidden gems and shortcuts in your area

The current 'lockdown' with its' 'one trip for exercise' guidance has caused me to reflect that in...
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Coronavirus and London’s key workers

Londoners are used to many things disrupting their daily routines and travel plans, but coronavirus...
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