London Travel Watch
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London TravelWatch Working in partnership with Transport Focus
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About us
Introduction to London TravelWatch Staff Board members Equity, Diversity and Inclusion Vacancies and tenders Gender and ethnicity pay gap monitoring
Our work
Casework Public meetings Consultations Successes in 2022 What they say about us
Campaigns
Personal security Free The Bus Protect London's public transport Rail reform
News
Latest news Blogs What we're saying on social media Research Publications
Complaints
Making an initial complaint Where to send your complaint Appealing to London TravelWatch Suggestions, complaints and appeals about road and street issues
Contact us
Transport advice
Travelling around London Your rights Refund and compensation Penalty fares Links to other organisations Frequently asked questions
Useful information
Oyster and Contactless Freedom Pass Capping Elizabeth Line Travel news and information Greater London bus map
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Passenger using oyster card on bus

London TravelWatch win £10 reduction in Oyster Auto top up just in time for April’s cost of living rise

30 March 2022 From today, if you top up your Oyster card online automatically you’ll no longer...
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Who uses the bus…and why?

23 March 2022 Service cuts, fare rises and slow journeys – London’s bus users have had to...
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An old 159 bus

Reflections on last night’s BBC drama, ‘Then Barbara met Alan’

22 March 2022 The BBC drama Then Barbara Met Alan takes us back to a time, not that long ago,...
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London bus and passengers

What will today’s 10p bus fare increase mean for Londoners?

1 March 2022 Today, fares on London’s buses rise by 10p to £1.65. It might not seem like a...
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Passengers boarding a crowded Southern Rail train

Can the train take the strain as commuters continue to return to the office?

17 February 2022 Over the last few weeks, we’ve been noticing buses, trains and Tubes start to...
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Green silhouette of man with 3 words in green capitalised text - time, location and description

How can we all be better bystanders?

14 February 2022 Last week, we launched a video sharing some practical tips for good bystander...
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London street at night

Safe travel in London: reflecting on seven months of research

25 January 2022 Today we published our new report ‘Personal Security on London’s transport...
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Woman with mask at rail station with departure board in background

Rail industry should trust the public and release their Covid-19 data to help reassure passengers travelling by train

3 August 2021 Yesterday we heard that tests at four National Rail stations managed by Network...
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Woman face mask

Good information from transport companies and TfL and consideration for fellow passengers are essential for a harmonious return to public transport

6 July 2021 Last night’s announcement that almost all of the existing Covid-19 restrictions...
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521 bus and cyclist

London Climate Action Week – how the bus can help

29 June 2022 As London continues to gradually reopen from the Covid restrictions, so traffic...
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cash

The return of cash

21 June 2021 Following a lobbying campaign of TfL, lasting a year, London TravelWatch got the...
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Oyster card at reader

TfL’s commitment to reduce Oyster Auto Top Up limit to £10 is welcome but cash-strapped Londoners will wonder why it will take so long

9 June 2021 In the last week we found out that our lobbying to reduce the Oyster Auto Top up...
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Traffic jam in London

London Climate Action Week offers an opportunity to reflect on the challenges facing London

16 November 2020 So much has been written about the need to avoid a car-based recovery during...
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Congestion charge

Proposal to extend Congestion Charge zone can reignite the debate on roads pricing

22 October 2020 One of the last things we had thought would have come out of this current crisis...
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London road with bus, cars and cyclist

Clean Air Day

8 October 2020 Today we celebrate Clean Air Day, which has been rescheduled from the summer due...
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Six months on from lockdown

16 September 2020 This week marks six months since the country went into lockdown, with the call...
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Santander cycles

Happy birthday Santander Cycle hire!

30 July 2020 There are many ways of looking at what was the Barclays, now Santander, London...
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bus paasenger

Londoners’ dependence on public transport

14 July 2020 London’s extensive public transport system stretches out to all parts of the...
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London cyclists in cycle lane

Celebrating clean air on what should have been Clean Air Day

18 June 2020 Clean Air Day, due to take place today, may have been cancelled due to the...
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people getting on London bus

Transport matters: highlighting the risks for B.A.M.E transport users during the pandemic

12 June 2020 During this pandemic, a number of concerning issues have arisen. We know from the...
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person working from home

Working at home: the new class divide

4 May 2020 As the COVID-19 pandemic has been unfolding I’ve been noticing a new dimension of...
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London during lockdown

Emerging from Lockdown: Transport in London

27 April 2020 I recently asked the team at London TravelWatch whether they thought that their...
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pedestrians, cyclist and Tower Bridge

Cycling through the crisis

23 April 2020 We have seen over the last few weeks that people who still need to travel during...
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key worker with patient

Essential journeys in London during the crisis

16 April 2020 Like transport providers across the rest of the UK, Transport for London (TfL) has...
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Elderly woman departing bus

Travelling beyond lockdown

14 April 2020 We know now what lockdown travel looks like in the capital. Public transport is...
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London street

Hidden neighbourhoods: discovering hidden gems and shortcuts in your area

2 April 2020 The current 'lockdown' with its' 'one trip for exercise' guidance has caused me to...
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Coronavirus and London’s key workers

25 March 2020 Londoners are used to many things disrupting their daily routines and travel...
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London TravelWatch
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