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Working in partnership with Transport Focus
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How was your journey today?
About us
Meet the team
Board and governance
Equity, Diversity and Inclusion
Work with us
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Contact us
Insight and advocacy
Our campaigns
Consultations
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Making an initial complaint
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Train
Train
Travelling this Easter
A number of closures and engineering works will take place over the Easter break. A few of these...
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Blog post: Reflections on our personal security summit
It’s been two weeks since our Personal Security summit, which we hosted in collaboration with...
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Festive travel
A number of closures and engineering works will take place over the upcoming festive period. We...
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Euston station overcrowding
London TravelWatch statement on ongoing issues at Euston Station Even on good days, the...
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Transport watchdog welcomes introduction of named lines on the London Overground
Michael Roberts, Chief Executive of the capital's transport watchdog, London TravelWatch,...
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Blog post: Our role in the ticket office consultation
Back in July, 13 train companies across England announced proposals to change the way they staff...
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Transport over Christmas holiday period – engineering work and planned service changes
Will you be travelling by public transport over the festive period? Then we strongly recommend you...
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National rail strikes – 2 to 8 December 2023
The ASLEF trade union has called strike action across much of the rail network in early December....
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London TravelWatch objects to ticket office proposals
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Southeastern ticket office consultation
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Rail strikes: Saturday 3 June – The FA Cup Final
Train strike on FA Cup Final day - Saturday 3 June 2023 On Saturday 3 June there are a number of...
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London TravelWatch Annual Review 2022-23
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Blog post: Southeastern’s timetable – moving trains or moving people?
The new Southeastern timetable has had a rocky start. The company is listening to concerns and...
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Passenger watchdog comments on new Southeastern timetable
Southeastern railway has introduced a new timetable (starting Sunday 11 December 2022) with cuts to...
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Strikes in January affecting London’s buses and the Elizabeth Line
Strikes on London's buses are taking place throughout January. In addition, there will be a...
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Eurostar phone lines to remain closed during September
Eurostar have advised that their phone lines will continue to remain closed during September as...
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Eurostar telephone helplines closed during August
Eurostar are closing their telephone lines during August whilst they try to catch up with their...
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Rail strikes
The RMT recently announced a strike which will affect services provided by 15 National Rail train...
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Elizabeth line
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Rail reform
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Blog post: Can the train take the strain as commuters continue to return to the office?
Over the last few weeks, we’ve been noticing buses, trains and Tubes start to fill up again...
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Blog post: How can we all be better bystanders?
Last week, we launched a video sharing some practical tips for good bystander behaviour, so people...
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Insight and advocacy
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Blog post: Service cuts and staff reductions aren’t just an inconvenience – they affect safety too
In a year where personal security has been at the forefront of minds, it would seem...
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