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About us
Introduction to London TravelWatch
Staff
Board members
Equity, Diversity and Inclusion
Vacancies and tenders
What people say about us
Our work
Casework
Campaigns and advocacy
Research
Public meetings
Consultations
Successes
Campaigns
Digital Exclusion
Personal security
Free The Bus
Rail reform
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Making an initial complaint
Where to send your complaint
Appealing to London TravelWatch
Roads and streets
News
Media centre
Blogs
Publications
Advice
Travelling around London
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Freedom Pass
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Tricia Hayes CB appointed new Chair of London TravelWatch
London TravelWatch, the statutory transport watchdog for the capital, today (5th February)...
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Tender and brief for London bus users research
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Festive travel tips from London’s transport watchdog
Even the savviest of travellers forget things, especially at this busy time of year, so...
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Out in London
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London TravelWatch’s response to TfL proposals to withdraw Day Travelcards
London TravelWatch (LTW) is the official independent transport watchdog, using evidence to campaign...
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London TravelWatch Annual Review 2022-23
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Bus strikes affecting bus services operated by Abellio this December
There are strikes on Abellio bus services in December. On strike days, TfL will aim to run as...
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How can we all be better bystanders when travelling in London?
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London TravelWatch welcomes decision to make 24/7 bus lanes permanent
London TravelWatch has welcomed the news that TfL intends to make its trial of 24-hour bus lanes...
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Campaigns
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Festive travel information 2021/22
London TravelWatch has advice for anyone travelling around London during Christmas and New...
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TfL funding joint letter to Chancellor
By email Rt Hon Rishi Sunak MP, Chancellor of the Exchequer HM Treasury Dear Chancellor, As...
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LTW bus savings briefing
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London TravelWatch reveals that TfL could save up to £200m if we cleared the way for the bus on the capital’s roads
At its online Bus Summit* this morning, London TravelWatch revealed that if London buses can travel...
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London TravelWatch comment on making face coverings a requirement again on all public transport
Commenting on the move to make face coverings a requirement again on all public transport, London...
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London TravelWatch comments ahead of Comprehensive Spending Review
Speaking before tomorrow’s Comprehensive Spending announcement, London TravelWatch Director, Emma...
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Don’t Cut the Bus! Good turnout for London TravelWatch’s Bus Alliance launch at City Hall and Westminster
London TravelWatch’s new Bus Alliance, which aims to reverse the decline in bus ridership in...
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Slides from personal safety focus group with the Young Women’s Trust
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London TravelWatch comment on the new Government strategy to tackle violence against women and girls
Responding to the news that the Government is proposing a number of measures to tackle violence...
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Personal security debrief slides
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New London TravelWatch research on personal security highlights the need to make it easier to report incidents and build trust in the reporting process
Transport providers and the Police need to make it easier to report incidents which threaten...
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Government scraps July’s review of London bus demand
We are really pleased that the Government has listened to London TravelWatch and others and decided...
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DfT confirm that July review into London bus services will not go ahead
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Delay review of London bus demand until the autumn to avoid premature cuts says watchdog
London TravelWatch has today called for the Government to delay its review* of London bus demand...
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London TravelWatch briefing on Bus demand delay
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London TravelWatch comment on news that social distancing on buses in London is likely to end on Monday
Responding to the news that social distancing on buses in London is likely to end on Monday, London...
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Google Maps is streets ahead of TfL when it comes to crowding information on the go says London TravelWatch
Transport users looking to avoid busy stations and crowded Tube and train services as the lockdown...
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Advice
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Greater London bus map
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Can you tell me more about Oyster card?
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Homepage
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Letter to Mayor of London – Keeping bus fares low, 04.11.20
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Omnibus survey 10 to 12 week aggregated
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bus passenger
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Omnibus survey weeks 1-7
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Bus Passenger Safety report
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TfL Bus Strategy Presentation
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PC163 Transport for London bus strategy and road maintenance strategy
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PC157 Bus occupant safety
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London TravelWatch Central London Bus Consultation – tweets
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Summary notes from Ealing Bus Summit 03.12.18
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Ealing Bus Summit with Rupa Huq MP – tweets
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London TravelWatch Central London Bus Consultation Map Presentation
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London TravelWatch Central London Bus Consultation Summary
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London’s bus stations: a passenger’s perspective
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PC143 Bus accessbility
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Appendix 4: TfL bus map
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London TravelWatch bus stations presentation
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Oxford Street Bus Consultation 2018
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LTW564 Bus station standards
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LTW565 Update on bus occupant safety research
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LTW565 Bus occupant safety project submission
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London TravelWatch submission to bus service scrutiny 2017
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Rights of passengers travelling by bus and coach 2015-16
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West Croydon Bus Community Day flyer
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LTW538 Central London Bus Review
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TfL presentation on the London bus network
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LTW528 Bus stations in London
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LTW529 Update on bus network performance
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Bus passengers’ priorities for improvements
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PC082 streets and bus performance
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PC083 road and bus safety
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PC081 Survey of bus users
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PC078B Road and bus safety
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PC067 Bus speeds in London
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Rights of passengers travelling by bus and coach – EU Regulation No 181/2011
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Anti-social Behaviour on Buses – TfL’s presentation to London TravelWatch Board
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LTW480 Enforcing the rules: anti-social behaviour on buses
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Monitoring and Improving Bus Performance presentation
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PC032 Buses
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PC019 London Assembly’s scrutiny of buses
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Response to TfL consultation on cashless buses
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PCO15 Bus Route Map
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PC015 Bus Route Map
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PC015 Cashless buses
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Submission to London Assembly Investigation into bus services in London
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Understanding the economic contribution made by buses to London’s prosperity
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Presentation – Developing the bus network
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TRS029 Bus stop accessibility update
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TRS017 Year of the Bus
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Bus and Tram Discount Job Seekers Allowance take up by borough (alphabetically)
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Bus and Tram Discount Job Seekers Allowance take up by borough (lowest to highest)
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TRS010 Motorcycles in Bus Lanes
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Motorcycles in bus lanes presentation
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TS044 Motor cycles in bus lanes
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AT029 Accessible bus stops
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Out of Service Buses Report
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AT021 London TravelWatch’s work on Accessible Bus Stops
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Bus passengers’ priorities for improvements in London
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Confidential Briefing Paper – Bus Priority
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Confidential Briefing Paper – Bus Research
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Bus Passenger Priorities in London Passenger Research
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TS028 Reduction of bus services along Oxford Street
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Attitudes to the Trial of Motorcycles in Bus Lanes Research Report (Synovate)
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London Buses Route Reliability
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Consumer Affairs Committee November 2009 TfL demographic data (buses)
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Presentation Board 29 9 2009 Motorcycles in bus lanes
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TSO12 Bus Services
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TS018 London Bus Network Performance Summary
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LTW321 Passenger Focus bus role consultation note
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AT007 Bus Stop Accessibility
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Minutes of Access to Transport May 2009 Bus Stop Accessibility presentation
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CA012 Transport for London Bus Complaints handling
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LTW317 Harrow Council minutes of Bus Highway liaison meeting
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NE London bus routes 34, 76, N76, 144, 221, 259, 279, 476 and W3 – March 09
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NW London Bus Route 186 – April 09
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TS004 London Buses performance data
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LTW306 Bus Network Overview
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LTW306 Appendix 7.1 TfL presentation on Bus network development to London TravelWatch Board 4.11.08
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LTW306 Appendix 7.2 London TravelWatch Delegation of powers – Bus powers
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LTW306 Appendix 7.3 TfL presentation on Bus accessibility to the Transport Accessibility Committee 14.05.08
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LTW306 Appendix 7.4 TfL presentation on Bus stop accessibility presentation to the Access to Transport Committee 05.05.09
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LTW306 Appendix 7.5 Accessible bus stops by borough
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LTW306 Appendix 7.6 Bus staircase design
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LTW309 Motor cycles in bus lanes
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LTW295 Harrow Council Bus and Highway transport liaison meeting minutes
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Minute 359 Bus Network Update presentation
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Consultation on Bus Service Operators Grant
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2009-10 Bus Service Tendering Programme – Stage 1 Consultation tranches 268 to 270
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2009-10 Bus Service Tendering Programme – Stage 1 Consultation tranches 271 to 300
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Bus Information – What Passengers want
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LTUC134 Bus Priority Action Plan 2004 – 2011
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Bus Issues Task Force – attendance form
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Sunday bus performance in London (October 07)
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Review of North London Bus Routes – January 08
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On the Buses – Views from the Queues (March 2005)
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When is a train not a train? A study of rail replacement bus services (April 2004)
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