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A red London bus turning a corner behind a row of traffic

Blog post: The ever-decreasing speed of London’s buses

It’s the passengers of bus route 14 I feel most sorry for. In 2025/26, the 14 had the dubious...
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A red London bus number 453 to Deptford Bridge

London TravelWatch responds to upcoming increase in bus fares

The four-month extension of the bus fare freeze, alongside the Weekend Hopper Fare summer...
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A graphic illustration celebrating the FIFA World Cup, featuring the official gold World Cup trophy and a stylized soccer ball branded with the FIFA logo and the text

Travelling in London during the World Cup

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Passengers boarding a bus

Have you had issues with bus arrival information?

If you travel in London, have you noticed that bus stop countdown screens, the TfL Go app and other...
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Christmas tree with bus bauble

Christmas and New Year travel disruption

This holiday season there will be engineering works taking place resulting in reduced services,...
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A red London bus number 453 to Deptford Bridge

Latest podcast celebrates Catch the Bus month

September is Catch the Bus month, an annual event by Bus Users UK to show some love for the...
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Passengers looking at departure boards at Waterloo Station

Transport watchdog reacts to potential 5.8% fares rise

London TravelWatch CEO Michael Roberts said following the announcement that July's Retail Price...
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Bus stop handle

The Enduring Pulse: How buses forged London’s social conscience

London TravelWatch’s 25th anniversary invites us to consider a paradox: how did the humble bus -...
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The words Talking Transport in white on a dark green background with a yellow microphone

New podcast launched

Our brand new podcast Talking Transport launches today! With new episodes airing bi-monthly, the...
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Bus at Piccadilly Circus

What makes buses better?

One of our key asks in last year’s bus report was for TfL to focus on improving bus journey times...
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A young woman boarding a London bus

London Bus Alliance calls for urgent action on buses

The London Bus Alliance was set up in 2021 by London TravelWatch to help make the case for the...
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London Bus Alliance letter to TfL

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People walking on a platform at Oxford Circus station

May travel disruption

With two Bank Holidays and several major sporting events taking place in the capital, May will be a...
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A young woman boarding a London bus

Blog post: Better safety on London’s buses

Being safe and feeling safe whilst using public transport is a basic right that every passenger...
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A bus stop in London at night

London TravelWatch welcomes new CCTV trial at bus shelters

London TravelWatch is welcoming a new initiative between TfL and the Metropolitan Police to install...
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An empty tube platform at Liverpool Street station

Event explores ways to make London’s transport network safer for all 

A joint summit between TfL and London TravelWatch brought together a range of organisations to...
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Number 11 bus pulling up to a bus stop

Transport watchdog urges action on buses

London TravelWatch says Transport for London (TfL) must do more to improve and protect the...
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Number 11 bus at Sloane Square bus stop (1)

Making buses better

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Tricia Hayes CB

Tricia Hayes CB appointed new Chair of London TravelWatch

London TravelWatch, the statutory transport watchdog for the capital, today (5th February)...
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Tender and brief for London bus users research

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London Underground train pulling into station in the snow

Festive travel tips from London’s transport watchdog

Even the savviest of travellers forget things, especially at this busy time of year, so...
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Man on London Underground platform with back to camera

Out in London

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Travelcard tickets

London TravelWatch’s response to TfL proposals to withdraw Day Travelcards

London TravelWatch (LTW) is the official independent transport watchdog, using evidence to campaign...
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No 24 London bus

London TravelWatch Annual Review 2022-23

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No 24 London bus

Bus strikes affecting bus services operated by Abellio this December

There are strikes on Abellio bus services in December. On strike days, TfL will aim to run as...
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Number 11 bus at Sloane Square bus stop (1)

Response to Mayor of London’s TfL bus cuts reversal

One in five bus passengers would have had to change bus in the middle of the night - sometimes at a...
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London bus with Big Ben in background

Blog post: What do TfL’s proposed bus changes mean for Londoners?

Buses are used by more Londoners than any other type of public transport. They’re the backbone of...
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Passenger using oyster card on bus

Blog post: London TravelWatch wins £10 reduction in Oyster Auto top up

From today, if you top up your Oyster card online automatically you’ll no longer have to top it...
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London bus travelling at night

Blog post: Who uses the bus – and why?

Service cuts, fare rises and slow journeys – London’s bus users have had to put up with a lot...
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An old 159 bus

Blog post: Reflections on last night’s BBC drama ‘Then Barbara met Alan’

The BBC drama Then Barbara Met Alan takes us back to a time, not that long ago, when public...
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Bus at Piccadilly Circus

Blog post: What will today’s 10p bus fare increase mean for Londoners?

Today, fares on London’s buses rise by 10p to £1.65. It might not seem like a lot but we’ve...
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Passengers boarding a crowded Southern Rail train

Blog post: Can the train take the strain as commuters continue to return to the office?

Over the last few weeks, we’ve been noticing buses, trains and Tubes start to fill up again...
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Blog post: How can we all be better bystanders?

Last week, we launched a video sharing some practical tips for good bystander behaviour, so people...
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How can we all be better bystanders when travelling in London?

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London street at night

Blog post: Safe travel in London – reflecting on seven months of research

Today we published our new report ‘Personal Security on London’s transport network:...
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bus lane

London TravelWatch welcomes decision to make 24/7 bus lanes permanent

London TravelWatch has welcomed the news that TfL intends to make its trial of 24-hour bus lanes...
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An empty tube platform at Liverpool Street station

Insight and advocacy

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Kings Cross Station

Festive travel information 2021/22

London TravelWatch has advice for anyone travelling around London during Christmas and New...
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TfL funding joint letter to Chancellor

By email Rt Hon Rishi Sunak MP, Chancellor of the Exchequer HM Treasury Dear Chancellor, As...
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Free the bus logo with bus

Blog post: Why London TravelWatch wants to #FreeTheBus

More Londoners use the bus than any other type of public transport. For years the bus has had to...
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bus and bus lane

Blog post: Clearing the way for London’s buses

Bus lanes are now a familiar sight on the streets of London. We tend to take them for granted. But...
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LTW bus savings briefing

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London road traffic

London TravelWatch reveals that TfL could save up to £200m if we cleared the way for the bus on the capital’s roads

At its online Bus Summit* this morning, London TravelWatch revealed that if London buses can travel...
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man wearing face covering at London train station

London TravelWatch comment on making face coverings a requirement again on all public transport

Commenting on the move to make face coverings a requirement again on all public transport, London...
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London Underground sign with buses in background

London TravelWatch comments ahead of Comprehensive Spending Review

Speaking before tomorrow’s Comprehensive Spending announcement, London TravelWatch Director, Emma...
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London TravelWatch bus campaign launch group photo

Don’t Cut the Bus! Good turnout for London TravelWatch’s Bus Alliance launch at City Hall and Westminster

London TravelWatch’s new Bus Alliance, which aims to reverse the decline in bus ridership in...
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Slides from personal safety focus group with the Young Women’s Trust

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Woman on bus at night

London TravelWatch comment on the new Government strategy to tackle violence against women and girls

Responding to the news that the Government is proposing a number of measures to tackle violence...
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Personal security debrief slides

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Young woman on Tube

New London TravelWatch research on personal security highlights the need to make it easier to report incidents and build trust in the reporting process

Transport providers and the Police need to make it easier to report incidents which threaten...
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DfT Letter

Government scraps July’s review of London bus demand

We are really pleased that the Government has listened to London TravelWatch and others and decided...
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DfT confirm that July review into London bus services will not go ahead

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521 bus and cyclist

Blog post: London Climate Action Week – how the bus can help

As London continues to gradually reopen from the Covid restrictions, so traffic levels have...
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120 bus

Delay review of London bus demand until the autumn to avoid premature cuts says watchdog

London TravelWatch has today called for the Government to delay its review* of London bus demand...
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London TravelWatch briefing on Bus demand delay

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London Bus and Tower Bridge in background

London TravelWatch comment on news that social distancing on buses in London is likely to end on Monday

Responding to the news that social distancing on buses in London is likely to end on Monday, London...
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Google Maps icon

Google Maps is streets ahead of TfL when it comes to crowding information on the go says London TravelWatch

Transport users looking to avoid busy stations and crowded Tube and train services as the lockdown...
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Wheelchair user boarding London bus - transport advice page

Advice when travelling in London

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London TravelWatch logo

Homepage

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Letter to Mayor of London – Keeping bus fares low, 04.11.20

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Omnibus survey 10 to 12 week aggregated

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bus passenger

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Omnibus survey weeks 1-7

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Bus Passenger Safety report

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TfL Bus Strategy Presentation

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PC163 Transport for London bus strategy and road maintenance strategy

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PC157 Bus occupant safety

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London TravelWatch Central London Bus Consultation – tweets

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Summary notes from Ealing Bus Summit 03.12.18

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Ealing Bus Summit with Rupa Huq MP – tweets

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London TravelWatch Central London Bus Consultation Map Presentation

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London TravelWatch Central London Bus Consultation Summary

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London’s bus stations: a passenger’s perspective

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PC143 Bus accessbility

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Appendix 4: TfL bus map

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London TravelWatch bus stations presentation

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Oxford Street Bus Consultation 2018

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LTW564 Bus station standards

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LTW565 Update on bus occupant safety research

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LTW565 Bus occupant safety project submission

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London TravelWatch submission to bus service scrutiny 2017

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Rights of passengers travelling by bus and coach 2015-16

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West Croydon Bus Community Day flyer

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LTW538 Central London Bus Review

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TfL presentation on the London bus network

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LTW528 Bus stations in London

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LTW529 Update on bus network performance

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Bus passengers’ priorities for improvements

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PC082 streets and bus performance

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PC083 road and bus safety

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PC081 Survey of bus users

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PC078B Road and bus safety

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PC067 Bus speeds in London

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Rights of passengers travelling by bus and coach – EU Regulation No 181/2011

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Anti-social Behaviour on Buses – TfL’s presentation to London TravelWatch Board

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LTW480 Enforcing the rules: anti-social behaviour on buses

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Monitoring and Improving Bus Performance presentation

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PC032 Buses

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PC019 London Assembly’s scrutiny of buses

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Response to TfL consultation on cashless buses

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PCO15 Bus Route Map

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PC015 Bus Route Map

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PC015 Cashless buses

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Submission to London Assembly Investigation into bus services in London

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Understanding the economic contribution made by buses to London’s prosperity

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Presentation – Developing the bus network

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TRS029 Bus stop accessibility update

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TRS017 Year of the Bus

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Bus and Tram Discount Job Seekers Allowance take up by borough (alphabetically)

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Bus and Tram Discount Job Seekers Allowance take up by borough (lowest to highest)

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TRS010 Motorcycles in Bus Lanes

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Motorcycles in bus lanes presentation

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TS044 Motor cycles in bus lanes

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AT029 Accessible bus stops

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Out of Service Buses Report

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AT021 London TravelWatch’s work on Accessible Bus Stops

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Bus passengers’ priorities for improvements in London

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Confidential Briefing Paper – Bus Priority

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Confidential Briefing Paper – Bus Research

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Bus Passenger Priorities in London Passenger Research

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TS028 Reduction of bus services along Oxford Street

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Attitudes to the Trial of Motorcycles in Bus Lanes Research Report (Synovate)

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London Buses Route Reliability

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Consumer Affairs Committee November 2009 TfL demographic data (buses)

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Presentation Board 29 9 2009 Motorcycles in bus lanes

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TSO12 Bus Services

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TS018 London Bus Network Performance Summary

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LTW321 Passenger Focus bus role consultation note

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AT007 Bus Stop Accessibility

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Minutes of Access to Transport May 2009 Bus Stop Accessibility presentation

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CA012 Transport for London Bus Complaints handling

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LTW317 Harrow Council minutes of Bus Highway liaison meeting

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NE London bus routes 34, 76, N76, 144, 221, 259, 279, 476 and W3 – March 09

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NW London Bus Route 186 – April 09

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TS004 London Buses performance data

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LTW306 Bus Network Overview

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LTW306 Appendix 7.1 TfL presentation on Bus network development to London TravelWatch Board 4.11.08

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LTW306 Appendix 7.2 London TravelWatch Delegation of powers – Bus powers

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LTW306 Appendix 7.3 TfL presentation on Bus accessibility to the Transport Accessibility Committee 14.05.08

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LTW306 Appendix 7.4 TfL presentation on Bus stop accessibility presentation to the Access to Transport Committee 05.05.09

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LTW306 Appendix 7.5 Accessible bus stops by borough

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LTW306 Appendix 7.6 Bus staircase design

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LTW309 Motor cycles in bus lanes

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LTW295 Harrow Council Bus and Highway transport liaison meeting minutes

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Minute 359 Bus Network Update presentation

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Consultation on Bus Service Operators Grant

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2009-10 Bus Service Tendering Programme – Stage 1 Consultation tranches 268 to 270

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2009-10 Bus Service Tendering Programme – Stage 1 Consultation tranches 271 to 300

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Bus Information – What Passengers want

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LTUC134 Bus Priority Action Plan 2004 – 2011

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Bus Issues Task Force – attendance form

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Sunday bus performance in London (October 07)

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Review of North London Bus Routes – January 08

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On the Buses – Views from the Queues (March 2005)

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When is a train not a train? A study of rail replacement bus services (April 2004)

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