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London TravelWatch Working in partnership with Transport Focus
Sign up for our newsletter
How was your journey today?
About us
Meet the team Board and governance Equity, Diversity and Inclusion Work with us Successes Contact us
Insight and advocacy
Our campaigns Consultations Research archive
Complaints and appeals
Making an initial complaint Appealing to London TravelWatch Penalty fares Refunds and compensation
News
News and opinion Publications
Advice
Travelling around London Paying for your journey Freedom Pass and 60+ Oyster Card Links to other organisations
Search
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London TravelWatch

London TravelWatch
London's bank building with city skyscrapers in the background, against a blue sky with clouds

London TravelWatch marks its 25 year anniversary

Since its formation, London TravelWatch has been the voice for millions of Londoners and visitors...
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Celebrating 25 years of London TravelWatch

As part of our 25 year celebrations, we asked a range of people including our newsletter readers...
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The words Talking Transport in white on a dark green background with a yellow microphone

New podcast launched

Our brand new podcast Talking Transport launches today! With new episodes airing bi-monthly, the...
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Our vision, mission and values

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A blurred shot of people walking in the centre of London

London TravelWatch publishes annual review

As London’s transport watchdog, it is our aim to help make London’s transport system safer,...
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London eye on a sunny day

London TravelWatch annual review 2024 / 2025

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Hand tapping on station card reader

Logged off – London TravelWatch publishes new digital exclusion research

In 2023, London TravelWatch released a report entitled Left out Londoners, which looked at the...
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A busy station with people walking through ticket barriers

Logged out

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Busy tube carriage on the Central line

London TravelWatch comments on Transport for London fare increases

Commenting on Transport for London's fare increases, which commence on 2 March 2025, Michael...
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Contactless card at reader

A look back at 2024

It was a busy year once again for the small but effective team at London TravelWatch. From major...
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Tube roundel and bus

Blog post: Integrated Transport – don’t forget London!

Last month, Louise Haigh launched her Integrated National Transport Strategy, just before resigning...
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Oxford Circus Tube station

Blog post: Reflections on our personal security summit

It’s been two weeks since our Personal Security summit, which we hosted in collaboration with...
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A young woman boarding a London bus

Blog post: Better safety on London’s buses

Being safe and feeling safe whilst using public transport is a basic right that every passenger...
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Event explores ways to make London’s transport network safer for all 

A joint summit between TfL and London TravelWatch brought together a range of organisations to...
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Out in London one year on

It has been one year since the launch of our Out in London report, which looked at the experiences...
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Number 11 bus pulling up to a bus stop

Transport watchdog urges action on buses

London TravelWatch says Transport for London (TfL) must do more to improve and protect the...
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Number 11 bus at Sloane Square bus stop (1)

Making buses better

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Euston station overcrowding

London TravelWatch statement on ongoing issues at Euston Station Even on good days, the...
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London TravelWatch welcomes three new members to board

Three new board members are now in place at London TravelWatch. London TravelWatch is...
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Tricia Hayes CB

Tricia Hayes CB appointed new Chair of London TravelWatch

London TravelWatch, the statutory transport watchdog for the capital, today (5th February)...
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Blog post: Our role in the ticket office consultation

Back in July, 13 train companies across England announced proposals to change the way they staff...
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Passengers at Victoria rail station concourse

Transport over Christmas holiday period – engineering work and planned service changes

Will you be travelling by public transport over the festive period? Then we strongly recommend you...
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London TravelWatch digital exclusion launch event at City Hall

Blog post: Adapting to a hybrid – and accessible – model for live events

Last month we launched our latest piece of research, ‘Left Behind Londoners - Digital Exclusion...
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Number 11 bus at Sloane Square bus stop (1)

Response to Mayor of London’s TfL bus cuts reversal

One in five bus passengers would have had to change bus in the middle of the night - sometimes at a...
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Blog post: How can we all be better bystanders?

Last week, we launched a video sharing some practical tips for good bystander behaviour, so people...
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An empty tube platform at Liverpool Street station

Insight and advocacy

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London Bus and Tower Bridge in background

We’re recruiting for three new Board members

Want to make a difference for passengers? If so, why not apply to become a Board Member of London...
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London TravelWatch job listing – Digital Campaigner

Are you an experienced digital campaigner looking for a serious challenge? Would you thrive working...
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Board meeting room

Board and governance

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Homepage

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