Working in partnership with Transport Focus
Sign up for our newsletter
How was your journey today?
About us
Meet the team
Board and governance
Equity, Diversity and Inclusion
Work with us
Successes
Contact us
Insight and advocacy
Our campaigns
Consultations
Research archive
Complaints and appeals
Making an initial complaint
Appealing to London TravelWatch
Penalty fares
Refunds and compensation
News
News and opinion
Publications
Advice
Travelling around London
Paying for your journey
Freedom Pass and 60+ Oyster Card
Links to other organisations
Search
Home
Skip to main content
About us
Meet the team
Board and governance
Equity, Diversity and Inclusion
Work with us
Successes
Contact us
Insight and advocacy
Our campaigns
Consultations
Research archive
Complaints and appeals
Making an initial complaint
Appealing to London TravelWatch
Penalty fares
Refunds and compensation
News
News and opinion
Publications
Advice
Travelling around London
Paying for your journey
Freedom Pass and 60+ Oyster Card
Links to other organisations
Working in partnership with Transport Focus
Sign up for our newsletter
How was your journey today?
About us
Meet the team
Board and governance
Equity, Diversity and Inclusion
Work with us
Successes
Contact us
Insight and advocacy
Our campaigns
Consultations
Research archive
Complaints and appeals
Making an initial complaint
Appealing to London TravelWatch
Penalty fares
Refunds and compensation
News
News and opinion
Publications
Advice
Travelling around London
Paying for your journey
Freedom Pass and 60+ Oyster Card
Links to other organisations
Search
Home
London TravelWatch
London TravelWatch
London TravelWatch marks its 25 year anniversary
Since its formation, London TravelWatch has been the voice for millions of Londoners and visitors...
Read more
Celebrating 25 years of London TravelWatch
As part of our 25 year celebrations, we asked a range of people including our newsletter readers...
Read more
New podcast launched
Our brand new podcast Talking Transport launches today! With new episodes airing bi-monthly, the...
Read more
Our vision, mission and values
Read more
London TravelWatch publishes annual review
As London’s transport watchdog, it is our aim to help make London’s transport system safer,...
Read more
London TravelWatch annual review 2024 / 2025
Read more
Logged off – London TravelWatch publishes new digital exclusion research
In 2023, London TravelWatch released a report entitled Left out Londoners, which looked at the...
Read more
Logged out
Read more
London TravelWatch comments on Transport for London fare increases
Commenting on Transport for London's fare increases, which commence on 2 March 2025, Michael...
Read more
A look back at 2024
It was a busy year once again for the small but effective team at London TravelWatch. From major...
Read more
Blog post: Integrated Transport – don’t forget London!
Last month, Louise Haigh launched her Integrated National Transport Strategy, just before resigning...
Read more
Blog post: Reflections on our personal security summit
It’s been two weeks since our Personal Security summit, which we hosted in collaboration with...
Read more
Blog post: Better safety on London’s buses
Being safe and feeling safe whilst using public transport is a basic right that every passenger...
Read more
Event explores ways to make London’s transport network safer for all
A joint summit between TfL and London TravelWatch brought together a range of organisations to...
Read more
Out in London one year on
It has been one year since the launch of our Out in London report, which looked at the experiences...
Read more
Transport watchdog urges action on buses
London TravelWatch says Transport for London (TfL) must do more to improve and protect the...
Read more
Making buses better
Read more
Euston station overcrowding
London TravelWatch statement on ongoing issues at Euston Station Even on good days, the...
Read more
London TravelWatch welcomes three new members to board
Three new board members are now in place at London TravelWatch. London TravelWatch is...
Read more
Tricia Hayes CB appointed new Chair of London TravelWatch
London TravelWatch, the statutory transport watchdog for the capital, today (5th February)...
Read more
Blog post: Our role in the ticket office consultation
Back in July, 13 train companies across England announced proposals to change the way they staff...
Read more
Transport over Christmas holiday period – engineering work and planned service changes
Will you be travelling by public transport over the festive period? Then we strongly recommend you...
Read more
Blog post: Adapting to a hybrid – and accessible – model for live events
Last month we launched our latest piece of research, ‘Left Behind Londoners - Digital Exclusion...
Read more
Response to Mayor of London’s TfL bus cuts reversal
One in five bus passengers would have had to change bus in the middle of the night - sometimes at a...
Read more
Blog post: How can we all be better bystanders?
Last week, we launched a video sharing some practical tips for good bystander behaviour, so people...
Read more
Insight and advocacy
Read more
We’re recruiting for three new Board members
Want to make a difference for passengers? If so, why not apply to become a Board Member of London...
Read more
London TravelWatch job listing – Digital Campaigner
Are you an experienced digital campaigner looking for a serious challenge? Would you thrive working...
Read more
Board and governance
Read more
Homepage
Read more