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As new Southeastern delay repay scheme launches London TravelWatch calls on all rail operators to pay compensation after 15 minute delays


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Response to publication of new ORR rail punctuality statistics

Commenting on the new Office of Rail and Road (ORR) rail punctuality statistics released today, ...

New fixed bus stops will improve accessibility and give thousands of passengers greater clarity

New fixed bus stops will improve accessibility and give thousands of passengers greater clarity

London TravelWatch welcomes the conversion of the hail and ride sections of route B13 between ...

Watchdog calls for industry to fully refund passengers affected by penalty fare overcharging

London TravelWatch has stepped up its calls for rail operators to fully refund thousands of rail ...

Decision to retain Victoria Coach Station is good news for passengers

Decision to retain Victoria Coach Station is good news for passengers

Commenting on TfL's decision to retain Victoria Coach Station, Tim Bellenger, Director of Policy ...

Millions of passengers to suffer more fares unfairness after 2.8% January fares increase is confirmed

Millions of passengers to suffer more fares unfairness after 2.8% January fares increase is confirmed

London's passenger watchdog has warned that the gap between the cheapest and most expensive ...

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