London TravelWatch


Happy birthday Santander Cycle hire!

In our latest blog we celebrate the 10th birthday of the popular Santander Cycle hire scheme.
 
 
London TravelWatch statement on Government's walking and cycling plan

Commenting on the announcement by the Government about its new walking and cycling plan, London TravelWatch Director of Policy and Investigation, Tim Bellenger said: ‘We welcome the announcement from the Government today about investment in initiatives to encourage more and safer walking and cycling and look forward to seeing more details about what this might mean for London, ensuring that the needs of disabled people are taken account of and that public transport, especially buses is properly included in the definition of active travel.
 
 
Surveys show London passengers are the least satisfied about public transport during the current pandemic

London bus and Underground passengers are less satisfied than transport users elsewhere on a range of issues including arrangements in place to keep passengers safe, cleanliness and passenger behaviour, including the wearing of face coverings.
 
 

Watchdog welcomes government financial review of Transport for London

Commenting on the latest government financial review of Transport for London, Tim Bellenger, Director of Policy and Investigation said, 'London TravelWatch welcomes this review, as passengers need reassurance and confidence in the long term sustainability of the transport network in London. This review must ensure that consumers' interests are maintained and at the forefront of decisions being made for them. London TravelWatch welcomes the opportunity to work with the review to see that passengers' interests are protected.'
 
 
Young Londoners tell watchdog why free travel matters to them

Young people across London have shared their concerns over the axing of free Oyster Zip card travel with London TravelWatch. Their worries, which included fears about the financial cost, threats to independence and safety concerns are highlighted in a report published by the watchdog today.
Our key asks for transport as more people return to work in the capital

 

London TravelWatch has published 10 key asks for TfL, train companies and councils to make sure that public transport can cope with an increased number of passengers as more people start to return to work in London this week.

 


What can people expect if they are travelling on public transport in London this week?

Read a summary of the answers to our questions to TfL and train companies on safety and security concerns as more people get back to work this week.

Information for passengers seeking season ticket refunds during the Coronavirus crisis

Many passengers in and around London may have rail season tickets which they now cannot use. We’ve published a new webpage with key information passengers will need if they are making a season ticket refund request. We've also been calling for the Government and rail operators to make the refund process clearer and fairer for passengers.

Coronavirus travel information

You can find information about how National Rail operators and TfL are responding to the coronavirus on our dedicated news page.

News

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London TravelWatch responds to Prime Minister's announcement on easing travel restrictions

London TravelWatch responds to Prime Minister's announcement on easing travel restrictions

Responding to the Prime Minister’s announcement this morning, London TravelWatch Director, ...

Londoners’ dependence on public transport

Londoners’ dependence on public transport

London’s extensive public transport system stretches out to all parts of the capital. Even ...

Londoners keener to use public transport to travel to pubs and restaurants but they also think homeworking is here to stay

Londoners keener to use public transport to travel to pubs and restaurants but they also think homeworking is here to stay

As the lockdown restrictions continue to ease, most recently with the re-opening of pubs and ...

Walking maps of London

Walking maps of London

TfL have produced two new maps to encourage walking across the city, particuarly if stations are ...

Watchdog urges TfL to step up preparations at busy stations as pubs and restaurants start re-opening this weekend

Watchdog urges TfL to step up preparations at busy stations as pubs and restaurants start re-opening this weekend

London TravelWatch has called on TfL to step up preparations for dealing with crowding at busy ...

Emma Gibson responds to Prime Minister's address

Emma Gibson responds to Prime Minister's address

Commenting on the Prime Minister’s speech this morning, London TravelWatch Director, Emma ...

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Events

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