London TravelWatch

New guide gives passengers returning to public transport on 1 June an idea of what to expect Will everyone be wearing a face mask? Will seats on the bus be blocked off so someone can’t sit next to me? Will there be hand sanitizer at my stop? These are just some of the questions those returning to public transport on 1 June may have which are answered in our new guide.
Our key asks for transport as more people return to work in the capital London TravelWatch has published 10 key asks for TfL, train companies and councils to make sure that public transport can cope with an increased number of passengers as more people start to return to work in London this week.
Information for passengers seeking season ticket refunds during the Coronavirus crisis Many passengers in and around London may have rail season tickets which they now cannot use. We’ve published a new webpage with key information passengers will need if they are making a season ticket refund request. We've also been calling for the Government and rail operators to make the refund process clearer and fairer for passengers.
Coronavirus travel information You can find information about how National Rail operators and TfL are responding to the coronavirus on our dedicated news page.

Our key asks for transport as more people return to work in the capital

London TravelWatch has published 10 key asks for TfL, train companies and councils to make sure that public transport can cope with an increased number of passengers as more people start to return to work in London this week.

What can people expect if they are travelling on public transport in London this week?

Read a summary of the answers to our questions to TfL and train companies on safety and security concerns as more people get back to work this week.

Information for passengers seeking season ticket refunds during the Coronavirus crisis

Many passengers in and around London may have rail season tickets which they now cannot use. We’ve published a new webpage with key information passengers will need if they are making a season ticket refund request. We've also been calling for the Government and rail operators to make the refund process clearer and fairer for passengers.

Coronavirus travel information

You can find information about how National Rail operators and TfL are responding to the coronavirus on our dedicated news page.