On these pages you will find links to the reports that London TravelWatch and its predecessor bodies have published. Please note that these are the published versions and any staff contact or address details may now be out of date.

You can find our current contact details here



Out In London – LGBTQ+ People’s Safety On London’s Transport Network


Left behind Londoners – Digital Exclusion and Disadvantage in London transport

Left behind Londoners – Digital Exclusion and Disadvantage in London transport plain text version

Left behind Londoners – Digital Exclusion and Disadvantage in London transport easy read version

Watch a BSL summary of the report



London Rail Users – Debrief: How do National Rail passengers feel about the future needs of public transport in London?


Personal Security on London’s Transport Network: Recommendations for safer travel

Personal Security on London’s Transport Network – plain text version



The Journey Ahead: What do people need from London’s transport in the future?

The Journey Ahead – plain text version



Coronavirus travel survey results for London



Bus passenger safety (with Loughborough University)

Way to go: improving passenger transport access to London’s airports



Annual Season Tickets: What price loyalty?

Cycling in London

Small Stations: Too big to forget – the passenger’s view

Rights of passengers travelling by bus and coach (Regulation (EU) No 181/2011) 2015-16 (publication by Bus Users UK)



What next for London’s transport infrastructure?

Bus passengers’ priorities for improvement in London



Living on the edge: The impact of travel costs on low paid workers living in outer London

Interchange Matters: Passenger priorities for improvement

Inclusive Streets

Rights of passengers travelling by bus & coach – EU Regulation 181/2011 (publication by Bus Users UK)



London Underground Passenger Priorities

The London travelling environment: What consumers think

Improving public transport access to London’s Airports



Value for money on London Overground – what passengers think

Value for Money on London’s transport services: what consumers think

Passengers Purchasing and Journey Experiences research



Will everyone get to the Games?



Walking and interchange in London



Bus Passengers ‘ Priorities for Improvements in London



Cycling in London

Crossing the Border



Whose Station are You? – Facilities at Joint Underground and National Rail Stations



Sunday Bus Performance in London



On the Buses – Views from the Queues



Fare Deals for London? – The Pricing of Rail Travel in the Capital

Where is This? – An Audit of Station Name Signing

When is a Train Not a Train? – Rail Replacement Bus Services



Transport for All – Dial-A-Ride and Taxicard Users Speaking

Where am I? – Street name signs in London



London on the Move

Times Tables