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Passenger watchdog disappointed that a significant number of passengers will suffer from ‘hidden’ fare increases in January
Published on 13 November 2014 | Public
Having had a chance to examine the finer details of Tuesday’s fares announcement from TfL, we are disappointed that a significant number of people will be disadvantaged by the decision to ...
London TravelWatch Policy Committee meeting 18 November 2014
London TravelWatch Policy Committee meeting 18 November 2014 Published on 13 November 2014 | Public
London TravelWatch’s Policy meeting on Tuesday 18 November 2014 will consider the findings of the passenger watchdog's research into passenger views about the proposed changes to London ...
Passenger watchdog welcomes announcement about January 2015 fare increases and plans to cut costs for part time workers
Passenger watchdog welcomes announcement about January 2015 fare increases and plans to cut costs for part time workers Published on 11 November 2014 | Public
London TravelWatch has welcomed the Mayor of London’s decision to freeze fares on the TfL network in real terms in January 2015 and Oyster Pay As You Go (PAYG) changes which will benefit ...
London TravelWatch publishes research on value for money on London Overground services
London TravelWatch publishes research on value for money on London Overground services Published on 31 October 2014 | Public
In depth qualitative research published by London TravelWatch today has identified a number of actions that London Overground need to take to improve passengers’ perceptions of value for ...
Passenger watchdog wants passengers to benefit from improved surface access to London’s airports
Passenger watchdog wants passengers to benefit from improved surface access to London’s airports Published on 08 October 2014 | Public
London TravelWatch has today published a report which calls for improvements to surface access to London’s airports which will benefit passengers by providing them with more choice, and ...
Passenger watchdog has mixed feelings about Gold Card changes
Passenger watchdog has mixed feelings about Gold Card changes Published on 15 October 2014 | Public
London TravelWatch has mixed feelings about the changes announced this week to the Gold Card scheme run by the rail industry. The changes will take effect from 2 January 2015 and while some ...
London TravelWatch Board meeting 7 October 2014
London TravelWatch Board meeting 7 October 2014 Published on 01 October 2014 | Public
London’s Transport Commissioner, Sir Peter Hendy will be attending London TravelWatch’s Board meeting on Tuesday 7 October 2014 to answer questions from our Board and transport users. The ...
Ticketing developments are a major step forward but systems are still not smart enough says London’s passenger watchdog
Published on 19 September 2014 | Public
This week has seen a big leap forward in the way that people can buy their tickets for travel in and around London but reflecting on the changes, London’s passenger watchdog thinks there ...
Job vacancy - Policy Officer
Published on 17 September 2014 | Public
London TravelWatch is recruiting for a part time (3 days a week) Policy Officer on a 9 month fixed-term contract. To apply, please visit our vacancies page or email ...
New Direct Award Southeastern franchise does not do enough to improve services for passengers says passenger watchdog
New Direct Award Southeastern franchise does not do enough to improve services for passengers says passenger watchdog Published on 12 September 2014 | Public
London TravelWatch has expressed disappointment that a number of its key suggested improvements for passengers were not included in the Direct Award of the Southeastern franchise between Kent ...

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