News Archive

Bus and tram passengers will welcome extension of the Mayor’s new ‘hopper’ fare

27 May 2016 | Public

Published on 27 May 2016
London’s passenger watchdog has welcomed the Mayor’s announcement that his one hour ‘hopper’ fare will include journeys by tram as well as on buses as initially announced. ...
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Check before you travel this Bank Holiday weekend

26 May 2016 | Public

Published on 26 May 2016
London TravelWatch has advice for anyone travelling around London over this Bank Holiday weekend (28 to 30 May 2016). There will be planned improvements to the rail network in some areas and it is ...
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Our 10 transport users’ priorities for the new Mayor

17 February 2016 | Public

Published on 17 February 2016
London’s independent passenger watchdog has today published 10 key policies to improve the passenger experience for transport users in the capital. London TravelWatch’s priority ...
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GTR ticket office proposals – our position UPDATED 1/4/16

23 March 2016 | Public

Published on 23 March 2016
The London TravelWatch Board met yesterday to consider a set of proposed changes to ticket offices at a number of Govia Thameslink Railway (GTR) stations in the London TravelWatch area. Since ...
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London TravelWatch Board Meeting 24th May 2016

18 May 2016 | Public

Published on 18 May 2016
At next week’s Board meeting, London TravelWatch will be discussing various issues relating to accessibility on the transport network including the recently published London Assembly ...
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Passenger watchdog welcomes new Mayor’s commitment to bus passengers

13 May 2016 | Public

Published on 13 May 2016
London's passenger watchdog has welcomed the announcement of a new one hour 'hopper' bus ticket by the new Mayor of London. But it has warned that if people are still to see the bus as an ...
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Check before you travel this Bank Holiday weekend

25 April 2016 | Public

Published on 25 April 2016
London TravelWatch has advice for anyone travelling around London over this Bank Holiday weekend (30 April to 2 May 2016). There will be planned improvements to the rail network in some areas and ...
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Invitation to Tender for new PCs

22 April 2016 | Public

Published on 22 April 2016
London TravelWatch is tendering for replacement PCs for its London office. Specification We require 19 PCs without monitors, with each PC to include a keyboard and mouse.  We are specifically ...
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Response to ORR rail punctuality figures

21 April 2016 | Public

Published on 21 April 2016
Responding to the figures published by the Office of Rail and Road yesterday, Stephen Locke, Chair of London TravelWatch commented: 'These figures won’t come as a surprise to long ...
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London’s passenger watchdog expresses disappointment at ORR response to Which? super-complaint

18 March 2016 | Public

Published on 18 March 2016
London TravelWatch has expressed disappointment at the rail regulator’s response to the Which? super-complaint about the compensation process for passengers who experience rail delays. The ...
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