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London TravelWatch publishes research on value for money on London Overground services
London TravelWatch publishes research on value for money on London Overground services Published on 31 October 2014 | Public
In depth qualitative research published by London TravelWatch today has identified a number of actions that London Overground need to take to improve passengers’ perceptions of value for ...
Passenger watchdog wants passengers to benefit from improved surface access to London’s airports
Passenger watchdog wants passengers to benefit from improved surface access to London’s airports Published on 08 October 2014 | Public
London TravelWatch has today published a report which calls for improvements to surface access to London’s airports which will benefit passengers by providing them with more choice, and ...
Ticketing developments are a major step forward but systems are still not smart enough says London’s passenger watchdog
Published on 19 September 2014 | Public
This week has seen a big leap forward in the way that people can buy their tickets for travel in and around London but reflecting on the changes, London’s passenger watchdog thinks there ...
Passenger watchdog has mixed feelings about Gold Card changes
Passenger watchdog has mixed feelings about Gold Card changes Published on 15 October 2014 | Public
London TravelWatch has mixed feelings about the changes announced this week to the Gold Card scheme run by the rail industry. The changes will take effect from 2 January 2015 and while some ...
London TravelWatch Board meeting 7 October 2014
London TravelWatch Board meeting 7 October 2014 Published on 01 October 2014 | Public
London’s Transport Commissioner, Sir Peter Hendy will be attending London TravelWatch’s Board meeting on Tuesday 7 October 2014 to answer questions from our Board and transport users. The ...
Job vacancy - Policy Officer
Published on 17 September 2014 | Public
London TravelWatch is recruiting for a part time (3 days a week) Policy Officer on a 9 month fixed-term contract. To apply, please visit our vacancies page or email ...
New Direct Award Southeastern franchise does not do enough to improve services for passengers says passenger watchdog
New Direct Award Southeastern franchise does not do enough to improve services for passengers says passenger watchdog Published on 12 September 2014 | Public
London TravelWatch has expressed disappointment that a number of its key suggested improvements for passengers were not included in the Direct Award of the Southeastern franchise between Kent ...
London TravelWatch Policy Committee meeting 16 September 2014
Published on 11 September 2014 | Public
London TravelWatch’s Policy meeting on Tuesday 16 September 2014 will receive an update on the consultation with transport users over London Underground’s plans to change ticket ...
Response to announcements about National Rail and TfL fares for 2015
Published on 08 September 2014 | Public
While we are pleased that national rail and TfL fares will not rise in real terms after the announcements from the Chancellor and Mayor of London, it is unfortunate that many passengers’ ...
London TravelWatch publishes TfL's response to our concerns about their proposals to change the road layout at Vauxhall and Oval
London TravelWatch publishes TfL's response to our concerns about their proposals to change the road layout at Vauxhall and Oval Published on 26 August 2014 | Public
Last month we expressed concerns about changes TfL are proposing to the road layout at Vauxhall and Oval and asked TfL to provide estimates of the increase in bus journey times if the changes are ...

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