News Archive

Fares farce adds up to £35 a week for millions of commuters

04 June 2018 | Public

Published on 04 June 2018
Research by London’s independent passenger watchdog has shown that many commuters are paying up to £35 a week more than others – for the same length of journey. Analysis by ...
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Watchdog reiterates concerns for passengers affected by disruption caused by the 20 May timetable changes

31 May 2018 | Public

Published on 31 May 2018
London TravelWatch met GTR yesterday to discuss the issues arising from the new May 2018 timetable, reiterating its concerns for passengers adversely affected by the initial disruption it has ...
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London TravelWatch wins passenger benefits on new Thameslink services

15 May 2018 | Public

Published on 15 May 2018
Crucial improvements for passengers will be included in the new Thameslink timetable that goes live next week, following pressure from London’s transport watchdog during the early days of ...
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Passenger complaints are getting more complex alongside increasing dissatisfaction with the system

23 March 2018 | Public

Published on 23 March 2018
The complaints which passengers bring to London’s multi modal passenger watchdog are getting more complex. This is amongst several growing trends picked up in the independent ...
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Watchdog pressure prompts decision to scrap charges for toilets at Network Rail stations

02 March 2018 | Public

Published on 02 March 2018
Commenting on Network Rail’s decision to scrap toilet charges at the stations they manage from next year, London TravelWatch Chair, Arthur Leathley said: ‘This is something we have ...
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London TravelWatch Policy Meeting 12 June 2018

11 June 2018 | Public

Published on 11 June 2018
The next London TravelWatch Policy meeting on 12 June will receive a presentation by Mark Wild, Managing Director of London Underground. He will update the Board on the progress of the action ...
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Check before you travel this bank holiday weekend

23 May 2018 | Public

Published on 23 May 2018
London TravelWatch has advice for anyone travelling around London over this Bank Holiday weekend (26 to 28 May 2018). There will be planned improvements to the rail network in some areas and it is ...
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National Rail timetable changes from 20 May 2018

21 May 2018 | Public

Published on 21 May 2018
We have been contacted by a number of passengers and user groups concerned about the rail timetable changes that took effect on the majority of services in and around London on 20 May. These ...
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Response to RDG's announcement on fares and ticketing consultation

08 May 2018 | Public

Published on 08 May 2018
Responding to today's announcement of a public consultation on simplifying the fares and ticketing system by the Rail Delivery Group, Janet Cooke, Chief Executive of London TravelWatch commented: ...
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National Rail timetable changes from 20 May 2018

04 May 2018 | Public

Published on 04 May 2018
We have been contacted by a number of passengers and user groups concerned about the timetable changes that take effect on the majority of services in and around London on 20 May. These changes ...
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