News Archive

Watchdog updates its Inclusive Streets report

27 July 2015 | Public

Published on 27 July 2015
London TravelWatch has updated its report, Inclusive Streets, which highlights the problems disabled users of London’s streets have with obstacles on the pavement and describes the duty ...
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Job vacancy - Casework Officer

23 July 2015 | Public

Published on 23 July 2015
We are currently recruiting for a Casework Officer on a fixed term six month contract. The Casework Officer's primary role will be to investigate second stage complaints from passengers who are ...
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Watchdog welcomes changes to National Rail Conditions of Carriage

22 July 2015 | Public

Published on 22 July 2015
London TravelWatch is pleased to note the absence of the 'two duplicate tickets only' rule in the new National Rail Conditions of Carriage, which outline the rights and responsibilities of ...
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New Heathrow Surface Access Blueprint is a missed opportunity

14 July 2015 | Public

Published on 14 July 2015
London’s independent passenger watchdog has expressed its disappointment that a new blueprint which aims to increase Heathrow Airport’s public transport share from 40 to 45 per cent ...
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London TravelWatch Board Meeting 21 July 2015

16 July 2015 | Public

Published on 16 July 2015
London TravelWatch’s Board meeting on Tuesday 21 July 2015 will discuss Transport Focus' consultation on proposed changes to the National Rail Passenger Survey. The Board will also ...
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Strikes affecting the Tube 8-9 July 2015 & First Great Western 9-11 July

03 July 2015 | Public

Published on 03 July 2015
A Tube strike is planned for 8-9 July 2015.  If the strike goes ahead, there will be no Tube service from late afternoon on Wednesday 8 July and no Tube service at all on Thursday 9 July. ...
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Improve public transport to all London’s airports whatever the decision on airport expansion says passenger watchdog

01 July 2015 | Public

Published on 01 July 2015
Responding to the publication of the Airports Commission report on the need for additional UK airport capacity, which recommended a third runway at Heathrow, London TravelWatch has emphasised the ...
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London TravelWatch urges action to improve bus journey reliability as figures show that more than half London’s high frequency bus services are underperforming

22 June 2015 | Public

Published on 22 June 2015
London TravelWatch is becoming increasingly concerned about the falling reliability of many bus services across the capital and the way in which rising traffic levels are affecting bus ...
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Updated - National Rail strikes 4-5 June and 9-11 June 2015 – now suspended

01 June 2015 | Public

Published on 01 June 2015
London TravelWatch has welcomed the decision by the RMT to suspend the Network Rail strike action proposed for 4-5 June and 9-11 June 2015. This would have affected train services operated by ...
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Watchdog welcomes extension of London Overground to include commuter rail services out of Liverpool Street on 31 May

29 May 2015 | Public

Published on 29 May 2015
London TravelWatch has welcomed the transfer of key commuter rail services out of London Liverpool Street from current operator Abellio Greater Anglia to Transport for London. The independent ...
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