London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport. We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London.

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Bus and tram passengers will welcome extension of the Mayor’s new ‘hopper’ fare

Bus and tram passengers will welcome extension of the Mayor’s new ‘hopper’ fare

London’s passenger watchdog has welcomed the Mayor’s announcement that his one ...

Check before you travel this Bank Holiday weekend

London TravelWatch has advice for anyone travelling around London over this Bank Holiday weekend ...

Our 10 transport users’ priorities for the new Mayor

Our 10 transport users’ priorities for the new Mayor

London’s independent passenger watchdog has today published 10 key policies to improve ...

GTR ticket office proposals – our position UPDATED 1/4/16

The London TravelWatch Board met yesterday to consider a set of proposed changes to ticket ...

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