London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport. We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London.

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New figures on rail delays due to staff shortages will not come as a surprise to long-suffering passengers

New figures on rail delays due to staff shortages will not come as a surprise to long-suffering passengers

Long-suffering passengers travelling in and around London will not be surprised by recent Office ...

Watchdog calls for better compensation for rail commuters

As MPs demand improvements to rail services, London's independent passenger watchdog has once ...

New rail partnership between DfT & TfL welcomed

London’s independent passenger watchdog has welcomed today’s joint announcement ...

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