London TravelWatch has moved offices. Our new address is:
5-11 Lavington Street
Our telephone contact numbers remain the same. For the avoidance of doubt, our main contact number is 0203 176 2999.
London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport.
We look into complaints from people unhappy with the response they have received from their transport provider. We want to see the best journey experience possible for everyone travelling in and around London. Our evidence-based advocacy has led to many achievements and positive outcomes for passengers.
London passengers are now easily able to see which stations are linked by just a short walk for ...
There are a number of big engineering projects occurring over the Christmas period. London ...
Responding to today’s National Rail rail fares announcement, London TravelWatch Chief ...
London TravelWatch, which speaks for passengers in London, has expressed alarm at plans for some ...
We were delighted to welcome 50 attendees from a wide range of organisations to our third annual ...
The following are examples of recent casework successes we have had. You can read more in our ...
All our publications are available in our document store
Key recent publications include:
Letter and details received from Arriva Rail London regarding the proposed ticket office closures at 51 London Overground stations
Response to London Assembly scrutiny on future transport
Oxford Street Bus Consultation
Cycling in London
Response to European Comission proposals on passenger rights
Annual Season Tickets
Response to Draft Mayor's Transport Strategy
Review of Tube ticket office closures