London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport.

We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London.

Waterloo concourse


News

> More News

Check before you travel this bank holiday weekend

London TravelWatch has advice for anyone travelling around London over this Bank Holiday weekend ...

Vacancy for Policy Officer extended until 12 June

London TravelWatch is recruiting a Policy Officer. Details on how to apply and the job ...

Watchdog congratulates London’s boroughs for bus stop accessibility improvements

Watchdog congratulates London’s boroughs for bus stop accessibility improvements

London TravelWatch congratulates the many London boroughs that have made bus stops in their ...

Latest report shows worsening performance from many London region train companies - with GTR in a league of its own

Latest report shows worsening performance from many London region train companies - with GTR in a league of its own

London TravelWatch’s latest National Rail Performance Report highlights the serious ...

Passenger watchdog backs Which? calls for train operators to properly inform passengers of their rights

London’s independent passenger watchdog has today given its strong support to the call ...

View all news

Events

View all events

Key publications

Twitter Feed

TfL service updates