London TravelWatch

London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport. We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London.

Oxford Circus tube station

Please note that due to a system upgrade we are currently unable to view, comment on or respond to appeals submitted by email or through the website.

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London passengers need fair compensation for recent rail disruption

London TravelWatch’s Policy Committee discussed the disruption faced by passengers using ...

Campaign to clear London’s pavements of illegal obstructions gaining momentum

Campaign to clear London’s pavements of illegal obstructions gaining momentum

Last week Transport for London set out how it intended to step up its enforcement against ...

Watchdog welcomes Office of Rail Regulation report into disruption caused by Christmas engineering overruns

London TravelWatch has expressed disappointment that passengers’ needs were not taken ...

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