London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport. We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London.

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Watchdog updates its Inclusive Streets report

Watchdog updates its Inclusive Streets report

London TravelWatch has updated its report, Inclusive Streets, which highlights the problems ...

Job vacancy - Casework Officer

We are currently recruiting for a Casework Officer on a fixed term six month contract. The ...

Watchdog welcomes changes to National Rail Conditions of Carriage

London TravelWatch is pleased to note the absence of the 'two duplicate tickets only' rule in ...

New Heathrow Surface Access Blueprint is a missed opportunity

New Heathrow Surface Access Blueprint is a missed opportunity

London’s independent passenger watchdog has expressed its disappointment that a new ...

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