London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport.

We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London. Our evidence-based advocacy has led to many achievements and positive outcomes for passengers.

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London TravelWatch Board Meeting 16 January 2018

The next London TravelWatch Board meeting on 16 January will discuss TfL's progress implementing ...

Response to National Audit Office report on the Govia Thameslink (GTR) franchise

Responding to the publication of the National Audit Office report on the Govia Thameslink (GTR) ...

A change in attitude towards the private car is needed to increase cycling says watchdog

A change in attitude towards the private car is needed to increase cycling says watchdog

A London TravelWatch report has concluded that measures to restrain car travel will be needed ...

Passenger watchdog slams lack of ambition to improve bus speeds

London’s transport watchdog today criticized as ‘unacceptable’ plans to keep ...

Passenger watchdog urges National Rail passengers to renew their season tickets now to beat the January fare rise

London TravelWatch has expressed disappointment at the 3.6% increase in National Rail fares ...

Watchdog urges action following report on fatal tram accident

London TravelWatch was deeply shocked and saddened that seven people were killed and 51 ...

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