London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport. We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London.



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Watchdog calls for London bus performance improvements

Watchdog calls for London bus performance improvements

At its recent meeting, the London TravelWatch Board received a briefing from TfL on the ...

Southern passengers have had enough: time for urgent action

London TravelWatch has expressed great concern about the continuing poor performance and ...

Passenger watchdog welcomes Mayor’s offer to help improve the Southern Rail situation

We welcome the offer today from the Mayor of London for Transport for London (TfL) to take ...

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