London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport.

We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London. Our evidence-based advocacy has led to many achievements and positive outcomes for passengers.



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Watchdog urges action following report on fatal tram accident

London TravelWatch was deeply shocked and saddened that seven people were killed and 51 ...

Passenger watchdog slams lack of ambition to improve bus speeds

London’s transport watchdog today criticized as ‘unacceptable’ plans to keep ...

Passenger watchdog urges National Rail passengers to renew their season tickets now to beat the January fare rise

London TravelWatch has expressed disappointment at the 3.6% increase in National Rail fares ...

London TravelWatch Board Meeting 28 November 2017

The next London TravelWatch Board meeting on 28 November will discuss TfL's proposals for ...

London transport watchdog welcomes fares boost for young passengers

London’s passenger watchdog has welcomed today’s Budget announcement increasing the ...

Christmas travel advice

There are a number of big engineering projects occurring over the Christmas period. London ...

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