London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport.

We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London.

Waterloo concourse


News

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Watchdog congratulates London’s boroughs for bus stop accessibility improvements

Watchdog congratulates London’s boroughs for bus stop accessibility improvements

London TravelWatch congratulates the many London boroughs that have made bus stops in their ...

Latest report shows worsening performance from many London region train companies - with GTR in a league of its own

Latest report shows worsening performance from many London region train companies - with GTR in a league of its own

London TravelWatch’s latest National Rail Performance Report highlights the serious ...

Vacancy for London TravelWatch Chair

The London Assembly is recruiting a new London TravelWatch Chair. Details on how to apply and ...

Expressions of interest sought for three pieces of work

London TravelWatch is seeking expressions of interest for three pieces of work; focus group ...

Southern Rail passengers are reminded to claim compensation due to them

Southern Rail has been contacting annual season ticket holders on their network to offer ...

Passenger watchdog backs Which? calls for train operators to properly inform passengers of their rights

London’s independent passenger watchdog has today given its strong support to the call ...

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You can use the links below to plan your journey on the National Rail network and to check for any disruption to services.

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