London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport.

We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London.

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News

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Southern Rail passengers are reminded to claim compensation due to them

Southern Rail has been contacting annual season ticket holders on their network to offer ...

London’s transport watchdog welcomes publication of London Assembly report, London Stalling, promoting roads pricing in London

London TravelWatch has welcomed the London Assembly Transport Committee’s report London ...

Watchdog calls on Government to ensure that London’s new rail franchises deliver improvements for passengers at least as good as those TfL would have provided

As London’s commuters return to work this new year, London TravelWatch has expressed ...

Transport watchdog calls on London’s councils to make 2017 the year they clear their pavements of unlawful obstructions

Transport watchdog calls on London’s councils to make 2017 the year they clear their pavements of unlawful obstructions

London TravelWatch has called on London boroughs to follow Transport for London’s lead and ...

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National Rail travel

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You can use the links below to plan your journey on the National Rail network and to check for any disruption to services.

Journey planner

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Service disruptions

TfL service updates