London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport. We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London.

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London TravelWatch Policy meeting 28th June 2016

At next week’s Policy meeting, the London TravelWatch Board will receive an update on rail ...

TfL figures confirm that buses in London are getting slower

TfL figures confirm that buses in London are getting slower

The London TravelWatch Board’s recent look at TfL’s latest bus speed data shows a ...

Passenger watchdog secures changes to GTR ticket office proposals

Govia Thameslink Railway (GTR) has amended its plans to alter ticket office hours at a number ...

Our 10 transport users’ priorities for the new Mayor

Our 10 transport users’ priorities for the new Mayor

London’s independent passenger watchdog has today published 10 key policies to improve ...

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