London TravelWatch

London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport. We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London.

London TravelWatch will be moving offices at the end of November 2014. Our new address will be: 169 Union Street, London, SE1 0LL. Our telephone number will remain 020 3176 2999. Further details will be available shortly.

Liverpool Street concourse

NewsNews

> More News

Passenger watchdog disappointed that a significant number of passengers will suffer from ‘hidden’ fare increases in January

Having had a chance to examine the finer details of Tuesday’s fares announcement from ...

London TravelWatch Policy Committee meeting 18 November 2014

London TravelWatch Policy Committee meeting 18 November 2014

London TravelWatch’s Policy meeting on Tuesday 18 November 2014 will consider the ...

Passenger watchdog welcomes announcement about January 2015 fare increases and plans to cut costs for part time workers

Passenger watchdog welcomes announcement about January 2015 fare increases and plans to cut costs for part time workers

London TravelWatch has welcomed the Mayor of London’s decision to freeze fares on the ...

London TravelWatch publishes research on value for money on London Overground services

London TravelWatch publishes research on value for money on London Overground services

In depth qualitative research published by London TravelWatch today has identified a number ...

Passenger watchdog wants passengers to benefit from improved surface access to London’s airports

Passenger watchdog wants passengers to benefit from improved surface access to London’s airports

London TravelWatch has today published a report which calls for improvements to surface ...

Twitter iconTwitter Feed