London TravelWatch

London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport. We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London.

   
   

Have your say on London Underground's planned ticket office changes

We will be responding formally to Transport for London about their proposed changes to the way in which tickets are sold at London Underground stations.  You can tell us how you currently use stations and how you buy your tickets by filling in our online survey.

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Ticketing developments are a major step forward but systems are still not smart enough says London’s passenger watchdog

This week has seen a big leap forward in the way that people can buy their tickets for travel ...

Job vacancy - Policy Officer

London TravelWatch is recruiting for a part time (3 days a week) Policy Officer on a 9 month ...

London TravelWatch to give passengers a say over London Underground’s proposed ticket office changes

London TravelWatch to give passengers a say over London Underground’s proposed ticket office changes

London TravelWatch will be launching a six-week website consultation on 15 August to give ...

Response to announcements about National Rail and TfL fares for 2015

Response to announcements about National Rail and TfL fares for 2015

While we are pleased that national rail and TfL fares will not rise in real terms after the ...

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