London TravelWatch

London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport. We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London.

   
   

Have your say on London Underground's planned ticket office changes

We will be responding formally to Transport for London about their proposed changes to the way in which tickets are sold at London Underground stations.  You can tell us how you currently use stations and how you buy your tickets by filling in our online survey.

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London TravelWatch publishes TfL's response to our concerns about their proposals to change the road layout at Vauxhall and Oval

London TravelWatch publishes TfL's response to our concerns about their proposals to change the road layout at Vauxhall and Oval

Last month we expressed concerns about changes TfL are proposing to the road layout at Vauxhall ...

London TravelWatch to give passengers a say over London Underground’s proposed ticket office changes

London TravelWatch to give passengers a say over London Underground’s proposed ticket office changes

London TravelWatch will be launching a six-week website consultation on 15 August to give ...

Passenger watchdog welcomes decision to extend contactless payments to National Rail services in London

London TravelWatch has welcomed the announcement from Transport for London (TfL) that ...

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