London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport.

We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London.

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Mayor responds to London TravelWatch review into Tube ticket office closures

This press release was issued by the Mayor of London - further information about the review and ...

Mixed news on fares for passengers travelling in and around London

London TravelWatch has welcomed the announcement today that passengers using GTR services ...

What next for London’s transport infrastructure?

London’s independent passenger watchdog has published a list of potential future transport ...

London TravelWatch claims an important success for passengers with the introduction of 15 minute compensation

London’s independent passenger watchdog has welcomed the Government’s announcement ...

Improve public transport to all London’s airports not just Heathrow says passenger watchdog

Responding to the Government’s decision today to expand capacity at Heathrow Airport, ...

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