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London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport. We look into complaints from people unhappy with the response they have received from their transport provider. We want to see the best journey experience possible for everyone travelling in and around London.
London TravelWatch has mixed feelings about the changes announced this week to the Gold Card ...
London TravelWatch has today published a report which calls for improvements to surface ...
This week has seen a big leap forward in the way that people can buy their tickets for travel ...