London TravelWatch

London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport.

We look into complaints from people unhappy with the response they have received from their transport provider.  We want to see the best journey experience possible for everyone travelling in and around London. Our evidence-based advocacy has led to many achievements and positive outcomes for passengers.

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3rd Ruth Thompson memorial lecture on road pricing proves a great success

3rd Ruth Thompson memorial lecture on road pricing proves a great success

We were delighted to welcome 50 attendees from a wide range of organisations to our third annual ...

100,000s of pedestrians to benefit as City of London agrees to clear its pavements of advertising boards

100,000s of pedestrians to benefit as City of London agrees to clear its pavements of advertising boards

London's transport watchdog hailed a major victory today in its campaign to cut out pavement ...

Passenger watchdog expresses alarm at extensive bus changes planned for London

Passenger watchdog expresses alarm at extensive bus changes planned for London

London TravelWatch, which speaks for passengers in London, has expressed alarm at plans for some ...

Passenger watchdog highlights passengers’ top 10 priorities at London’s bus stations

Passenger watchdog highlights passengers’ top 10 priorities at London’s bus stations

A report published today by London’s independent passenger watchdog highlights the top 10 ...

Proposal to close Angel Road railway station

London TravelWatch has received notice from the Department for Transport (DfT) of Network Rail's ...

Recent casework successes

The following are examples of recent casework successes we have had. You can read more in our ...

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Events

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