Stations
The concourse at Euston station showing digital information screens

Euston station advertising trial

In October 2024, we highlighted serious concerns with the customer experience at Euston. The...
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A passenger entering Euston station

The Euston plan – what has changed one year on?

London Euston is Britain’s tenth busiest rail station and the capital’s main rail gateway to...
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woman wearing jeans and a yellow bag looking at the departure boards at Waterloo station

Travelling to London during the August Bank Holiday

There will be some disruption to transport over the bank holiday weekend (Saturday 23 August to...
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Travelling this Easter

A number of closures and engineering works will take place over the Easter break. A few of these...
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A passenger using a Welcome Point at a train station. The Welcome point is tall with a black letter 'i' on a yellow background at the very top so it is easily visible

Welcome Point trial begins

London TravelWatch is pleased to see the trial of Welcome Points beginning at over 30 stations...
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Festive travel

A number of closures and engineering works will take place over the upcoming festive period. We...
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Man on London Underground platform with back to camera

Out in London one year on

It has been one year since the launch of our Out in London report, which looked at the experiences...
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The outside of London Euston station at night

New plan to improve conditions at London Euston

Earlier this week, London TravelWatch released a statement regarding ongoing issues of overcrowding...
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Euston station overcrowding

London TravelWatch statement on ongoing issues at Euston Station Even on good days, the...
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Blog post: Our role in the ticket office consultation

Back in July, 13 train companies across England announced proposals to change the way they staff...
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An empty tube platform at Liverpool Street station

Insight and advocacy

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