London TravelWatch research reports
We commission and carry out research amongst consumers, and evaluate and integrate the research carried out by others, to ensure that our work to influence transport policy and oeprations is based on the best possible evidence. On this page you will find links to the research reports that London TravelWatch and its predecessor bodies have published.
London TravelWatch research reports
National Rail Performance Reports
Transport for London Performance Reports
London TravelWatch Annual Reviews
London TravelWatch Annual Accounts
2020
Coronavirus travel survey results for London
2019
Bus passenger safety (with Loughborough University)
Way to go: improving passenger transport access to London's airports
2017
Annual Season Tickets: What price loyalty?
Small Stations: Too big to forget - the passenger's view
Rights of passengers travelling by bus and coach (Regulation (EU) No 181/2011) 2015-16 (publication by Bus Users UK)
2016
What next for London's transport infrastructure?
Bus passengers' priorities for improvement in London
2015
Living on the edge: The impact of travel costs on low paid workers living in outer London
Interchange Matters: Passenger priorities for improvement
2014
London Underground Passenger Priorities
The London travelling environment: What consumers think
Improving public transport access to London's Airports
2013
Value for money on London Overground – what passengers think
Value for Money on London's transport services: what consumers think
Passengers Purchasing and Journey Experiences research
2012
Will everyone get to the Games?
2011
Walking and interchange in London
2010
Bus Passengers ' Priorities for Improvements in London
2009
2008
Whose Station are You? - Facilities at Joint Underground and National Rail Stations
2007
Sunday Bus Performance in London
2005
On the Buses - Views from the Queues
2004
Fare Deals for London? - The Pricing of Rail Travel in the Capital
Where is This? - An Audit of Station Name Signing
When is a Train Not a Train? - Rail Replacement Bus Services
2003
Transport for All - Dial-A-Ride and Taxicard Users Speaking
Where am I? - Street name signs in London
2002