London TravelWatch Working in partnership with Transport Focus
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London Travel Watch
About us Meet the team Board and governance Equity, Diversity and Inclusion Work with us Successes Contact us Insight and advocacy Our campaigns Consultations Research archive Complaints and appeals Making an initial complaint Appealing to London TravelWatch Penalty fares Refunds and compensation News News and opinion Publications Advice Travelling around London Paying for your journey Freedom Pass and 60+ Oyster Card Links to other organisations
London TravelWatch Working in partnership with Transport Focus
Sign up for our newsletter
How was your journey today?
About us
Meet the team Board and governance Equity, Diversity and Inclusion Work with us Successes Contact us
Insight and advocacy
Our campaigns Consultations Research archive
Complaints and appeals
Making an initial complaint Appealing to London TravelWatch Penalty fares Refunds and compensation
News
News and opinion Publications
Advice
Travelling around London Paying for your journey Freedom Pass and 60+ Oyster Card Links to other organisations
Search
  • Home
  • Our vision, mission and values

Our vision

A city where transport is reliable, safe, affordable and accessible for everyone

Our mission

To be the voice of the travelling public in championing measures to improve transport in London

Our values – we are…

Independent
We will act with integrity and authenticity, based on evidence and without political bias, always striving to make a positive difference

Fair
We are committed to fairness, equity and transparency in all that we do, and we strive to treat everyone equally and respectfully regardless of their background

Collaborative
We will actively listen, learn and engage with people who travel in London, transport providers, and the wider community to promote meaningful and sustainable outcomes that support our mission and vision

Responsive
We will adapt quickly, looking for creative and innovative ways to meet the changing needs of people who travel

You can download our vision, mission and values here

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