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About us Meet the team Board and governance Equity, Diversity and Inclusion Work with us Successes Contact us Insight and advocacy Our campaigns Consultations Research archive Complaints and appeals Making an initial complaint Appealing to London TravelWatch Penalty fares Refunds and compensation News News and opinion Publications Advice Travelling around London Paying for your journey Freedom Pass and 60+ Oyster Card Links to other organisations
London TravelWatch Working in partnership with Transport Focus
Sign up for our newsletter
How was your journey today?
About us
Meet the team Board and governance Equity, Diversity and Inclusion Work with us Successes Contact us
Insight and advocacy
Our campaigns Consultations Research archive
Complaints and appeals
Making an initial complaint Appealing to London TravelWatch Penalty fares Refunds and compensation
News
News and opinion Publications
Advice
Travelling around London Paying for your journey Freedom Pass and 60+ Oyster Card Links to other organisations
Search
  • Home

Passenger information

Passenger information
A passenger using a Welcome Point at a train station. The Welcome point is tall with a black letter 'i' on a yellow background at the very top so it is easily visible

Welcome Point trial begins

London TravelWatch is pleased to see the trial of Welcome Points beginning at over 30 stations...
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Passengers at Victoria rail station concourse

Transport over Christmas holiday period – engineering work and planned service changes

Will you be travelling by public transport over the festive period? Then we strongly recommend you...
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London TravelWatch digital exclusion launch event at City Hall

Blog post: Adapting to a hybrid – and accessible – model for live events

Last month we launched our latest piece of research, ‘Left Behind Londoners - Digital Exclusion...
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Kings Cross Station

Festive travel information 2021/22

London TravelWatch has advice for anyone travelling around London during Christmas and New...
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Oxford Circus Tube station

Blog post: Service cuts and staff reductions aren’t just an inconvenience – they affect safety too

In a year where personal security has been at the forefront of minds, it would seem...
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Letter to Andrew Haines and Andy Byford 02.09.21

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Google Maps icon

Google Maps is still the best app for live crowding information on Tube and train says London TravelWatch

Transport users looking to avoid busy stations and crowded Tube and train services as the final...
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Google Maps icon

Google Maps is streets ahead of TfL when it comes to crowding information on the go says London TravelWatch

Transport users looking to avoid busy stations and crowded Tube and train services as the lockdown...
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