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What is Transport Focus?

Transport Focus is the independent watchdog for transport users. We put the interests of transport users first and aim to get the best deal for passengers and road users.

With a strong emphasis on evidence-based campaigning and research, we ensure that we know what is happening on the ground. This knowledge is used to influence decisions on behalf of passengers and road users to secure improvements and make a difference.

Find out more about us on the site, and make sure you sign up to our newsletter to get the latest news first!

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Where to begin?

Know what you’re looking for? Use the icons below. Or take our quiz to help point you in the right direction. Looking for the search tool? It’s at the top right of the page.

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Rail user

What we're doing for rail users in Wales and the rest of Britain
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Bus passengers

What we're doing for bus users in England
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Other transport

Coach and tram passenger information
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Road users

For users of motorways and major 'A' roads in England
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Make Delay Pay

Our recent campaign to help make sure rail passengers don’t miss out on compensation when delayed
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Sort My Sign

If it's not clear, it's not safe. We help users of the Strategic Road Network to report overgrown or damaged signs to Highways England