London TravelWatch Staff

The Casework Team investigates appeal complaints and negotiates with the transport operators to achieve the best possible result for the passenger.

The Policy and Investigation Team undertakes research on the transport scene in London, provides input to consultations on operators' policies and service changes and supports the committees.

London TravelWatch currently has two vacancies, please visit our vacancies page.

Our current staff team is:

Janet Cooke

Chief Executive

Casework

Margaret Croucher	Casework Officer
Angela Okello	Casework Officer
Susan Parham-McCance	Casework Manager
David Rose	Casework Team Support Officer
Mike Spittles*	Casework Officer
Karl Grewar	Casework Officer

Policy and Investigation

Tim Bellenger	Director, Policy & Investigation Team
Keletha Barrett	Policy Assistant
John Cartledge*	Safety and Policy Advisor
Vincent Stops*	Policy Officer
Vacant	Policy Officer

Support

John Burgess*	HR Officer
Sandra Ambo*	Finance Officer
Gytha Chinweze/Sharon Malley	Executive Assistant (jobshare)
Richard Freeston-Clough	Communications Officer
Jaz Deol	Corporate Support Officer
Kate Lewis	Corporate Support Assistant
Peter Ellis*	Senior Finance Officer

*part-time staff

As an organisation, we place a great deal of emphasis on co-operative team working, and have a culture placing high value on integrity and openness. We are committed to the equal treatment of all staff, irrespective of race, ethnicity or disability.