Flow chart showing the London TravelWatch complaints process
27 April 2015
Flow-chart-for-web-page-April-2015
Download
About us
Introduction to London TravelWatch
Staff
Board members
Equity, Diversity and Inclusion
Vacancies and tenders
What people say about us
Our work
Casework
Campaigns and advocacy
Research
Public meetings
Consultations
Successes
Campaigns
Digital Exclusion
Personal security
Free The Bus
Rail reform
Complaints
Making an initial complaint
Where to send your complaint
Appealing to London TravelWatch
Roads and streets
News
Media centre
Blogs
Publications
Advice
Travelling around London
Your rights
Refunds and compensation
Penalty fares
Links to other organisations
Popular pages
Oyster and Contactless
Freedom Pass
Capping
Elizabeth line
Greater London bus map
Contact us
