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London TravelWatch appoints Emma Gibson as its new Director

13 December 2019 | Public

Published on 13 December 2019
London’s passenger watchdog has appointed Emma Gibson as its new Director after a competitive interview process.Emma joins having previously worked for Greenpeace and Friends of the Earth. ...
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Passengers returning from work after Christmas suffer suffer more fares unfairness after 2.7% fare increase

02 January 2020 | Public

Published on 02 January 2020
As passengers start to return to work after the Christmas break, London’s passenger watchdog has highlighted that the gap between the cheapest and most expensive fares will continue to widen ...
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Be prepared during adverse weather this winter says watchdog

25 November 2019 | Public

Published on 25 November 2019
With forecasts predicting a prolonged period of cold weather this winter, London TravelWatch is advising passengers to check their routes before they travel in the event of snow and icy ...
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Act now to beat fare increases says passenger watchdog

18 December 2019 | Public

Published on 18 December 2019
London TravelWatch is urging passengers to renew their season tickets before Thursday 2 January 2020 to avoid this year’s price rises.  The passenger watchdog also reminds passengers to ...
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10 key asks for prospective General Election candidates in the London TravelWatch area

19 November 2019 | Public

Published on 19 November 2019
As the General Election campaign gets under way, London TravelWatch has 10 key asks for Prospective Parliamentary Candidates: Transport for London have shown the benefits of a concession model ...
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Millions of passengers will suffer more fares unfairness after 2.7% January fares increase is confirmed

30 November 2019 | Public

Published on 30 November 2019
London’s passenger watchdog has highlighted that the gap between the cheapest and most expensive fares will continue to widen following the confirmation today that rail fares will rise by ...
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Response to publication of new ORR rail punctuality statistics

19 September 2019 | Public

Published on 19 September 2019
Commenting on the new Office of Rail and Road (ORR) rail punctuality statistics released today, Tim Bellenger, Director of Policy and Investigation at London TravelWatch said: 'While the ...
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Watchdog demands bus service performance improvement this year as average London bus speeds fall to record low

14 January 2020 | Public

Published on 14 January 2020
London TravelWatch has called for urgent action from Transport for London (TfL) to tackle falling bus speeds which have now dropped below 9 mph for the first time. TfL’s new passenger ...
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London TravelWatch Christmas Office closure 2019

18 December 2019 | Public

Published on 18 December 2019
Please note that the London TravelWatch offices will close for the Christmas and new year period on Tuesday 24 December 2019 and will reopen on 2 January 2020.  Our website, ...
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Compensation for South Western Railway passengers affected by this month's strike action

02 December 2019 | Public

Published on 02 December 2019
The Telegraph reports today that passengers affected by the strike action on South Western Railway services who are forced to queue to board and subsequently miss their trains due to the strikes ...
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