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Joint statement from Transport Focus and London TravelWatch on reduced transport timetables

20 March 2020 | Public

Published on 20 March 2020
Commenting on decisions to scale back public transport timetables during the Coronavirus outbreak, Transport Focus and London TravelWatch chief executive Anthony Smith said:“This is a ...
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Coronavirus update - travel information and season ticket refund advice

17 March 2020 | Public

Published on 17 March 2020
Due to the current Coronavirus situation and the fact that we are currently going through some major IT changes it is likely that some cases may take us longer to deal with than usual. We will ...
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Watchdog demands bus service performance improvement this year as average London bus speeds fall to record low

14 January 2020 | Public

Published on 14 January 2020
London TravelWatch has called for urgent action from Transport for London (TfL) to tackle falling bus speeds which have now dropped below 9 mph for the first time. TfL’s new passenger ...
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London TravelWatch appoints Emma Gibson as its new Director

13 December 2019 | Public

Published on 13 December 2019
London’s passenger watchdog has appointed Emma Gibson as its new Director after a competitive interview process.Emma joins having previously worked for Greenpeace and Friends of the Earth. ...
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Be prepared during adverse weather this winter says watchdog

25 November 2019 | Public

Published on 25 November 2019
With forecasts predicting a prolonged period of cold weather this winter, London TravelWatch is advising passengers to check their routes before they travel in the event of snow and icy ...
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Passengers returning from work after Christmas suffer suffer more fares unfairness after 2.7% fare increase

02 January 2020 | Public

Published on 02 January 2020
As passengers start to return to work after the Christmas break, London’s passenger watchdog has highlighted that the gap between the cheapest and most expensive fares will continue to widen ...
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Blogpost: Coronavirus and London’s key workers

25 March 2020 | Public

Published on 25 March 2020
Londoners are used to many things disrupting their daily routines and travel plans, but coronavirus is a new, unseen, silent threat that Londoners are adapting to. This is very obvious on public ...
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London TravelWatch challenges London mayoral candidates to put transport users first

05 February 2020 | Public

Published on 05 February 2020
London TravelWatch has today challenged London’s Mayoral candidates to put transport users first as they prepare their manifestos, by drawing on its six key transport user priorities* to ...
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London Bridge and Victoria Station passengers happier after watchdog intervenes

28 January 2020 | Public

Published on 28 January 2020
Investment in passenger facilities at London Bridge and Victoria stations seems to be paying dividends according to the latest National Rail Passenger Survey (NRPS)* results published today. The ...
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London TravelWatch Christmas Office closure 2019

18 December 2019 | Public

Published on 18 December 2019
Please note that the London TravelWatch offices will close for the Christmas and new year period on Tuesday 24 December 2019 and will reopen on 2 January 2020.  Our website, ...
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