Contact Us

Our offices:

Address:

London TravelWatch
6 Middle Street
LONDON
EC1A 7JA

Tel: 020 7505 9000 (Monday to Friday, 09.00 to 17.00)

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Complaints

If you have a complaint about London's transport, you must first contact the operator that provides the service. Advice on how do this can be found on our complaints page.

Please contact us using our online complaint form or email your complaint. Please ensure that you enclose all information relevant to your complaint. We do not accept any other email correspondence at this address.

Finance, Sales & Marketing and general enquiries

If your enquiry is not a transport complaint, please contact us at our general email address.

How to get to our offices

Find our offices on Google Maps

The nearest bus routes are:

4 and 153	serving Aldersgate Street
100	serving London Wall, King Edward St & St Martin's le Grand
8, 25, 242 and 521	serving Newgate St and Holborn Viaduct
172	serving King Edward St and St Martin's le Grand
55 and 243	serving Clerkenwell Road
56	serving Aldersgate St and Giltspur St
17, 45, 46 and 63	serving Farringdon Road

The nearest railway stations are:

Barbican	Underground
Farringdon	Underground and First Capital Connect
St Paul's	Underground
City Thameslink	First Capital Connect and Southeastern

Cycle parking

The nearest cycle stand is in Long Lane near the eastern end of Smithfield Market

Barclays Cycle Hire

The nearest cycle hire stands can be found at Barbican Centre, Golden Lane, Museum of London & West Smithfield Rotunda.

Accessibility Information

Induction Loop Facilities are provided in our meeting rooms and reception for the benefit of visitors who use a hearing aid.

All bus routes are low-floor bus routes and should be accessible for wheelchair users.

Bank DLR, Liverpool Street Underground & City Thameslink Stations are the closest stations providing wheelchair access and therefore can be accessed without the use of stairs or escalators. Access from Liverpool Street is restricted to eastbound services only.

Blue Badge disabled parking is situated in Bartholomew Close and can be accessed via King Edward Street and Little Britain. A map showing all local blue badge parking can be downloaded here.