Links to other organisations

Consumer bodies

Bus Users UK – Represents bus passengers outside of London.

Citizen’s Advice consumer service – Provides free, confidential and impartial advice on consumer issues.

GOV.UK – UK Government website.

European Passengers’ Federation – An association of passenger organisations and organisations across Europe.

Transport Focus – Transport Focus is the national body representing the interests of passengers and road users.

Which? – Independent consumer body. On their website you can findĀ general information about your rights around train delays and cancellations, advice onĀ ‘how to claim compensation’.