Bus Users UK – Represents bus passengers outside of London.
Citizen’s Advice consumer service – Provides free, confidential and impartial advice on consumer issues.
GOV.UK – UK Government website.
European Passengers’ Federation – An association of passenger organisations and organisations across Europe.
Transport Focus – Transport Focus is the national body representing the interests of passengers and road users.
Which? – Independent consumer body. On their website you can find general information about your rights around train delays and cancellations, advice on ‘how to claim compensation’.