London Travel Watch
About us Introduction to London TravelWatch Staff Board members Equity, Diversity and Inclusion Vacancies and tenders Gender and ethnicity pay gap monitoring Our work Casework Public meetings Consultations Successes in 2022 What they say about us Campaigns Personal security Free The Bus Protect London's public transport Rail reform News Latest news Blogs What we're saying on social media Research Publications Complaints Making an initial complaint Where to send your complaint Appealing to London TravelWatch Suggestions, complaints and appeals about road and street issues Contact us Transport advice Travelling around London Your rights Refund and compensation Penalty fares Links to other organisations Frequently asked questions Useful information Oyster and Contactless Freedom Pass Capping Elizabeth Line Travel news and information Greater London bus map
London TravelWatch Working in partnership with Transport Focus
Join our digital community
About us
Introduction to London TravelWatch Staff Board members Equity, Diversity and Inclusion Vacancies and tenders Gender and ethnicity pay gap monitoring
Our work
Casework Public meetings Consultations Successes in 2022 What they say about us
Campaigns
Personal security Free The Bus Protect London's public transport Rail reform
News
Latest news Blogs What we're saying on social media Research Publications
Complaints
Making an initial complaint Where to send your complaint Appealing to London TravelWatch Suggestions, complaints and appeals about road and street issues
Contact us
Transport advice
Travelling around London Your rights Refund and compensation Penalty fares Links to other organisations Frequently asked questions
Useful information
Oyster and Contactless Freedom Pass Capping Elizabeth Line Travel news and information Greater London bus map
Search

Teams

CEO TeamComms TeamInsight TeamManagement TeamCorporate Services TeamTransport User TeamTransport Focus Board

CEO Team

Comms Team

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Sara Nelson,

Head of communications

Insight Team

Management Team

Array

Sara Nelson,

Head of communications

Corporate Services Team

Transport User Team

Transport Focus Board

Array

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Booking with confidence during the pandemic

When the pandemic hit and the Government advised people to only travel for essential reasons, Transport Focus successfully campaigned for the removal of admin fees on Advance rail tickets that had to be changed.

Teams

CEO TeamComms TeamInsight TeamManagement TeamCorporate Services TeamTransport User TeamTransport Focus Board

CEO Team

Comms Team

Array

Sara Nelson,

Head of communications

Insight Team

Management Team

Array

Sara Nelson,

Head of communications

Corporate Services Team

Transport User Team

Transport Focus Board

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Array

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