Getting results for passengers

Providing an efficient and effective casework appeals service remains a core objective for London TravelWatch. Some of our recent casework successes are shown on this page along with our latest casework performance and casework satisfaction reports.

London TravelWatch has achieved successes for passengers in a wide range of areas. This section gives some examples of these successes:

Getting a better deal for passengers

Improvements to stations and interchanges

Improving accessibility

Improving performance