Passengers are the losers from latest franchising delay says transport watchdog

Passengers are the losers from latest franchising delay says transport watchdog

07 August 2019

London’s passenger watchdog has expressed disappointment at today’s decision to cancel the latest Southeastern rail franchise competition and extend the current operator’s franchise until April 2020.

London TravelWatch Chair, Arthur Leathley commented: 'We had hoped that the new franchise could be a catalyst for renewed investment, real passenger benefits and improved performance. Unfortunately, this latest delay, which comes after several previous extensions, means that passengers will potentially lose out and have to wait even longer for the improvements that can come with new franchise investment. However, there could be a silver lining to this in the longer term as today’s decision might pave the way for devolution of the London services from the current franchise to Transport for London, which would be in line with the current thinking of the Williams Review.’*

Further information

  • London TravelWatch is the official watchdog representing the interests of transport users in and around London, and independent of the transport operators and government. London TravelWatch is sponsored and funded by the London Assembly, part of the Greater London Authority.
  • *See our press release: London TravelWatch calls for more local rail input to bring passenger benefits issued on 2 May 2019.
  • Follow London TravelWatch on Twitter and You Tube.
  • For more information, please contact the London TravelWatch press office on 020 3176 5941 or 07734 055494.
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