Passenger watchdog welcomes Government plans to improve Gatwick Airport station, benefitting 20 million passengers each year

08 July 2019

London TravelWatch has welcomed today's announcement by the Government that Gatwick Airport train station will benefit from a £150m upgrade. This is a great first step and comes just months after the watchdog called for action to halt the declining proportion of passengers using public transport to get to Britain’s second busiest airport. But operators must also work together better to improve airport access and ensure journeys are as joined up as possible.

London TravelWatch’s Way to go: Improving public transport access to London’s airports published in January shows that current surface access links to London’s airports are not good enough quality to increase public transport’s appeal to users, either for current levels of demand for air travel or those projected in future. The report suggested a number of improvements, many of which were relatively straightforward and did not require large amounts of money to be spent.

London TravelWatch Chair, Arthur Leathley commented: 'Our report in January highlighted the need for urgent action to make public transport a more attractive option for people wanting to get to London’s airports. Passengers are being deterred from using public transport to get to the airport by poor and unreliable journeys so it is welcome that these latest plans look to reduce train delays from overcrowding and congestion. Around 20 million people will benefit from the improvements to accessibility and easier connections across the south east. We also hope that these planned improvements can be complemented by more joined up working between operators to ensure getting to the airport by public transport is as seamless as possible.'


Further information

  • London TravelWatch is the official watchdog representing the interests of transport users in and around London, and independent of the transport operators and government. London TravelWatch is sponsored and funded by the London Assembly, part of the Greater London Authority.
  • Follow London TravelWatch on Twitter and You Tube.
  • For more information, please contact the London TravelWatch press office on 020 3176 5941 or 07734 055494.


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