Where can I find information if services are disrupted?
At times of disruption to transport services, for example due to bad weather or emergency engineering works, passengers are advised to check their routes before they travel.
Below is a list of useful websites and phone numbers for getting around London on trains, tubes, buses and trams, as well as information for pedestrians, cyclists and motorists.
You can keep updated on the latest news by visiting the Transport for London website or the National Rail website. You should also check the website for the specific train operator on the required route.
It is also worth looking at or listening to:
- local media news - eg BBC Radio London (on twitter) or LBC Radio
- online travel information - eg The AA
- weather bulletins - eg The Met Office, BBC Weather etc
National Rail Enquiries have a number of telephone services for travel Information. Their main number 03457 48 49 50 can give general travel as well as information on disruptions.
The TfL London Travel Information Line for information on buses, trams, DLR, tubes, TfL Rail etc is 0343 222 1234.
National Rail passengers can also use National Rail Enquiries' automated train tracker service on 0871 200 49 50 (Calls cost 12p per minute plus your telephone provider's Access Charge), which will give up-to-date information about their service or subscribe to Twitter updates at @nationalrailenq or the NRE Disruption Facebook page. You can also sign up to TfL Travel Alerts.