Frequently Asked Questions
- I want to complain about a service
- Can you help me with travel information?
- Where can I find fares information?
- What do I do if I've got a penalty fare?
- What do I do if I've got an unpaid fares notice?
- How can I get my lost property back?
- Every time I ring Customer Services I can’t get through
- What power does London TravelWatch have when dealing with complaints in relation to train/bus companies?
- Buses and/or trains passing past my house are terribly noisy. Is there anything I can do?
- What can I do about rude and unhelpful transport staff?
- I want to be a train/bus driver, how do I go about this?
- What are my rights as a passenger?
- How would I go about applying for a position on the London TravelWatch Board?
- I'm fed up with transport in London - how can I campaign for better services?
- Where can I use my Freedom Pass?