All toilets at Network Rail-managed stations are now free to use thanks to London TravelWatch

All toilets at Network Rail-managed stations are now free to use thanks to London TravelWatch

01 April 2019

London TravelWatch has welcomed the news that Network Rail has now scrapped charges to use the toilets at all the stations it manages. This covers the main London terminals and Clapham Junction.

London TravelWatch Chair, Arthur Leathley said: 'This is something we have been pushing for on behalf of passengers so we are very pleased that the last few Network Rail stations have now stopped charging to use toilet facilities. We know from our research into ‘value for money’ that passengers place great importance on the availability of free toilets and resent having to pay to use them having already paid for a ticket to travel. This change will make a significant difference, particularly to older people and those travelling with children.'


  • London TravelWatch is the operating name for the London Transport Users Committee. We are the official watchdog representing the interests of transport users in and around London, and independent of the transport operators and government. London TravelWatch is sponsored and funded by the London Assembly, part of the Greater London Authority.
  • London TravelWatch wrote to Mark Carne, then Network Rail Chief Executive last year and he agreed to remove all toilet charges at Network Rail-managed stations by 1 April 2019.
  • Follow London TravelWatch on Twitter and You Tube.
  • For more information, please contact the London TravelWatch press office on 020 3176 5941 or 07734 055494.
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