Watchdog pressure prompts decision to scrap charges for toilets at Network Rail stations02 March 2018
Commenting on Network Rail’s decision to scrap toilet charges at the stations they manage from next year, London TravelWatch Chair, Arthur Leathley said: ‘This is something we have been pushing for on behalf of passengers so it is good news that Network Rail have decided to provide free toilet facilities at the stations that they manage. We wrote to Mark Carne, Network Rail Chief Executive last month on this issue, and it is great that he has acted so quickly.
We know from our research into ‘value for money’ that passengers place great importance on the availability of free toilets and resent having to pay to use them having already paid for a ticket to travel. This change will make a significant difference, particularly to older people and those travelling with children.’
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