Watchdog congratulates London’s boroughs for bus stop accessibility improvements

Watchdog congratulates London’s boroughs for bus stop accessibility improvements

24 March 2017

London TravelWatch congratulates the many London boroughs that have made bus stops in their borough accessible. In some parts of London, 100 per cent of stops are now accessible.

Accessible bus stops must have the following features:

  • a kerb height that will allow the bus ramp to be used by wheelchair users
  • yellow lines of sufficient length for a bus to approach the stop properly and allow enforcement against illegally parked cars
  • a sign saying ‘No waiting at anytime’.
  • nothing on the pavement preventing passengers getting on or off a bus, particularly in a wheelchair.

Stephen Locke, Chair of London TravelWatch commented: ‘On behalf of London’s bus passengers - but especially those with disabilities - we want to offer congratulations to all of those London boroughs that have risen to the challenge set by the previous Mayor to get 95 per cent of London’s 17,365 bus stops accessible to all users by the end of 2016. In 2009, when London TravelWatch started to highlight this issue and press for change, only 41% of stops across London were fully accessible. Today the figure is 92.69%. That’s an incredible achievement. Four boroughs; Ealing; Hackney; Hammersmith and Fulham; and Kingston deserve special praise for reaching 100 per cent.’

Stephen Locke continued: ‘Now that the bus fleet is fully wheelchair accessible, buses are the only public transport network that has the potential to offer a comprehensive service to people with disabilities - so ensuring that all bus stops allow for easy access to everyone has been a major priority for us. It is really pleasing that successive Mayors have responded to our campaign and that so many of London’s boroughs have risen to the challenge.’

Cllr Julian Bell, Chair of London Councils’ Transport and Environment Committee, said: 'London boroughs have worked hard to improve bus stop accessibility for their residents so that all Londoners are able to get around this great city. This has involved reviewing road layouts and signs, installing bus shelters and in some cases changing bus stop locations. The fact that we can now say that 92.69 per cent of bus stops in London are accessible is a wonderful achievement that will make a huge difference to people’s lives, but we must now press on to reach 100 per cent accessibility, as my own borough and others have done.'


Further information

  • London TravelWatch is the operating name for the London Transport Users Committee. We are the official watchdog representing the interests of transport users in and around London, and independent of the transport operators and government. London TravelWatch is sponsored and funded by the London Assembly, part of the Greater London Authority.
  • For more information, please contact the London TravelWatch press office on 020 3176 5941 or 07734 055494.
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