News Archive

Check before you travel over the August Bank Holiday weekend

21 August 2017 | Public

Published on 21 August 2017
London TravelWatch has advice for anyone travelling around London over this Bank Holiday weekend (26-28 August 2017).  There will be planned improvements to the rail network in some areas and ...
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Real terms freeze in fares will be little comfort to passengers facing inconsistent fares and falling service performance

15 August 2017 | Public

Published on 15 August 2017
Long-suffering passengers in and around London are set to face another rail fares rise next year after today’s announcement that National Rail fares will rise by 3.6% in line with inflation. ...
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Significant changes to South West Trains services between 5-28 August 2017

01 August 2017 | Public

Published on 01 August 2017
There will be significant changes to many South West Trains services between 5-28 August 2017.Fewer South West Trains services will run while work starts to extend platforms at London Waterloo to ...
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London TravelWatch publishes 2017 Annual Review

27 July 2017 | Public

Published on 27 July 2017
London TravelWatch has published its Annual Review for 2017. The publication highlights the independent passenger watchdog’s achievements over the last financial year. Over the last year, ...
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Urgent action needed to make buses quicker and more reliable

24 July 2017 | Public

Published on 24 July 2017
London’s independent passenger watchdog has written to the Mayor of London asking for urgent action to make buses in London quicker and more reliable. The performance of London’s bus ...
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New report by passenger watchdog highlights the vital role played by small stations as the capital grows – they must not be neglected

20 July 2017 | Public

Published on 20 July 2017
A report published today by London’s independent passenger watchdog highlights the need for improvements at small stations in and around the capital. Passengers make almost 100 million ...
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Real terms freeze in fares will be little comfort to passengers facing inconsistent fares and falling service performance

19 July 2017 | Public

Published on 19 July 2017
Long-suffering passengers in and around London are set to face another rail fares rise next year after this week’s indication by the Secretary of State for Transport that National Rail fares ...
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Southern’s £13.4m fine for performance is not enough- passengers need urgent action to improve performance

13 July 2017 | Public

Published on 13 July 2017
London’s independent passenger watchdog has warned that the Government’s decision to fine Southern Rail £13.4m for poor performance will need to be backed up by urgent action to ...
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London TravelWatch Board Meeting 11 July 2017

07 July 2017 | Public

Published on 07 July 2017
The next London TravelWatch Board meeting on 11 July will receive a presentation from Simon French from the Rail Accident Investigation Bureau about the organisation’s work. The Board will ...
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London TravelWatch comments on Transport Focus publication on passenger complaint backlogs

03 July 2017 | Public

Published on 03 July 2017
Commenting on the release of Transport Focus’ publication, Rail passenger complaint backlogs: lessons for the future, which draws on issues relating to Great Western Railway’s (GWR's) ...
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