Improved services on the West Anglia line, better stations and reducing the amount of bus replacement should be immediate priorities for the new Greater Anglia franchise, due to start in 2011, says London TravelWatch, in its response to the Department for Transport's consultation.

London TravelWatch has called for more trains on the West Anglia line (out of Liverpool Street to Enfield, Hertford East and Stansted) and later services in the evenings.

London TravelWatch said: “Our priorities for the new franchise, due to start next year, in this area is more trains more regularly and for more trains later in the evening. This is an important, busy route for both commuting and leisure, and journey opportunities need to be improved.”

In its response, London TravelWatch has also called for stations on this line to be improved significantly.

London TravelWatch continued: “Many stations on this line are well below what passengers expect. They are poorly signed, provide inadequate information and some are untidy and cluttered.”

London TravelWatch’s response to the DfT's Greater Anglia Franchise consultation can be downloaded.


For more information, please contact the London TravelWatch press office on 020 7726 9953 or 07734 055494.

The voice of London's transport users
21 April 2010