TfL performance report published
London TravelWatch has published its latest Performance Monitoring Report looking at TfL’s services, covering January, February and March of this year.
The report, published quarterly, aims to provide, in one place, information about the performance of TfL from the users’ perspective. It covers all TfL modes: the tube, buses, rail, tram, DLR, roads, cycling, motorcycling, river, taxis and Dial-a-Ride.
As TfL, after the acquisition of Tube Lines, now controls all aspects of the infrastructure, we have, for the first time, reported on the progress of the PPP from the passengers’ perspective. This not only includes the upgrades, but also engineering overruns and failures of equipment such as CCTV, destination indicators and public address systems.
London TravelWatch’s TfL's Performance Monitoring Report from the website.
For any media requests, please call Jo deBank in the London TravelWatch press office on 020 7726 9953.
The voice of London's transport users
22 July 2010