Latest News
South West Trains ticket office hours
25th February 2010
South West Trains has announced a proposal to reduce the opening hours of some of its ticket offices. We would like to hear your views about these plans.
Come and see us in Romford!
24th February 2010
Following the success of our previous Transport Users Surgery in Croydon, we will be holding another one in Romford on Friday 5 March.
Review of London TravelWatch welcome
24th February 2010
London TravelWatch welcomes the decision by the London Assembly to undertake a review of its role.
Eurostar report findings shocking for passengers
12th February 2010
London TravelWatch has said the independent inquiry findings into the severe disruption of Eurostar services late last year, showed that passengers were not considered properly and there was extremely poor communication.
Oyster roll-out to be discussed
11th February 2010
London TravelWatch\\\'s next meeting in public will be its Fares and Ticketing Committee on Thursday 18 February.
Crossrail Scrutiny - Watchdog response
10th February 2010
London TravelWatch has contributed to the London Assembly Transport Committee's Review of Crossrail .
Rail performance report published
10th February 2010
London TravelWatch has published its latest Performance Report for national rail services in London and the South East which covers July to September 2009.
Better Rail Stations response
5th February 2010
London TravelWatch has responded to the Better Rail Stations consultation, an independent review of rail stations across England and Wales, commissioned by the Department for Transport.
The West End needs buses, says watchdog
4th February 2010
London TravelWatch, has raised concerns that the need for buses in central London has been understated in the London Assembly’s report Streets Ahead: Reviewing congestion on Oxford Street, Regent Street and Bond Street.
Diary Secretary Vacancy
3rd February 2010
London TravelWatch is recruiting for a part-time Diary Secretary for our Chair and Chief Executive.
Have your say on your future train service
2nd February 2010
London TravelWatch is asking for passengers\' comments and suggestions as the Government launch consultations on the future of three franchises.
First TfL report shows Dial-a-Ride lacking
1st February 2010
London TravelWatch has today published its first performance report for Transport for London’s (TfL) services. This aims to provide - in one place - easy to understand information about the performance of TfL from its users’ perspective.
Penalty Fares should be fair and independent
27th January 2010
Passengers should be given every opportunity to buy tickets before, during or after their journey, and the appeals system needs to be independent and more transparent, says London TravelWatch, the watchdog for transport users in London, in its response
Eurostar communication should be improved
27th January 2010
London TravelWatch,, has submitted its response to Eurostar’s inquiry into the major disruption late last year after five Eurostar trains broke down in the Channel Tunnel.
Watchdog's next public meeting
21st January 2010
During our next Board meeting we will be discussing how the transport companies coped with the recent adverse weather conditions, how they communicated with the travelling public, and whether lessons have been learnt from last February.
First Capital Connect must make improvements
19th January 2010
London TravelWatch has met with Transport Minister Chris Mole MP, to demand action about the poor service recently provided by First Capital Connect.
Euston to King’s Cross link needed, says watchdog
14th January 2010
London TravelWatch yesterday called for a better pedestrian interchange between Euston and King’s Cross St Pancras stations.
Scrap OEPs now, says watchdog
13th January 2010
London TravelWatch has called for the Oyster Extension Permits to be scrapped.
Croydon transport surgery winner Announced
13th January 2010
London TravelWatch would like to announce the winner of the Croydon prize draw. Ms M from Thornton Heath was delighted at winning an oyster card with £50 credit, for completing the survey we distributed at our Croydon transport users event on Nov 12th 200
Watchdog worried about investment levels
12th January 2010
London TravelWatch has issued its response to the Draft Mayor’s Transport Strategy consultation, which closes today.