Where can I find information if services are disrupted?

At times of disruption to transport services, for example due to bad weather or emergency engineering works, passengers are advised to check their routes before they travel.

Below is a list of useful websites and phone numbers for getting around London on trains, tubes, buses and trams, as well as information for pedestrians, cyclists and motorists. 

You can keep updated on the latest news by visiting the Transport for London website or the National Rail website.  You should also check the website for the specific train operator on the required route.

You can find out the situation on the roads by either looking at Highways England, TfL, or London Councils websites.

It is also worth looking at or listening to local media news and travel and weather bulletins. 

There is a dedicated National Rail Enquiries line to provide passengers with up-to-date information about disruption on 08453 017641.

The London Travel Information Line for information on buses, trams, DLR, tubes and is 0343 222 1234 and National Rail Enquiries can be reached by calling 03457 48 49 50.

Passengers can also use National Rail Enquiries' automated train tracker service on 0871 200 49 50, which will give up-to-date information about their service or subscribe to Twitter updates at @nationalrailenq or the NRE Disruption Facebook page. You can also sign up to TfL Travel Alerts. 

Feel free to tweet us @LonTravelWatch or e-mail us to let us know how well (or not) the disruption has been handled or communicated on your journey.